National Account Manager Cox Communities

2 weeks ago

Atlanta, United States Cox Communications Full time

Cox Communications is seeking a **National Account Manager **. As the **National Account Manager, **you will play a pivotal role in the creation and implementation of companywide sales and marketing strategies to drive sales and revenue with Cox's IoT solutions across all potential large MDU Portfolio customers through leadership and system collaboration, evaluation of frontline needs, packaging products, and owning the customer experience throughout the sales process.

You will be responsible for developing, implementing, and measuring **Multi Dwelling Unit (MDU) **resident IoT solutions sales strategies and goals designed to retain/improve customer loyalty and grow market share for all products and increase revenue in large MDU portfolios. Responsible for overall companywide leadership, management, and performance of **MDU National Portfolio Accounts **to retain and generate revenue through the establishment of long-term relationships with builders, developers, property owners, managers, and on-site personnel.

Cox Communities is the division of Cox that delivers solutions, value, and trust for MDU & SFU owners, managers, developers, and residents within their communities. The Cox Communities team acts as their client's trusted advisor by supporting them in reaching their business goals of optimizing rents, occupancy, and future proofing their properties.

**What You'll Do
- Responsible for selling Cox's IoT solutions within our regional relationships and assigned customers; identifying opportunities to maintain and grow revenue to meet business objectives.
- Responsible for the account revenue base and identifying the appropriate action to protect and grow it.
- Defines and implements the wholesale account strategy for assigned strategic accounts; collaborates with the broader team to execute plans and tactics. Account strategy includes the establishment of Executive Account briefings, show/event presence, and driving of media/PR visibility.
- Provides leadership, vision, and initially, dotted line development for the account executives establishing relationships with National Account customers locally for the purpose of satisfying customers and exceeding company revenue objectives.
- Helps set objectives for Account Executives to ensure achievement of National Account Strategy goals by monitoring performance, providing training, feedback, coaching, counseling, and evaluating performance.
- Cultivates executive-level relationships within customer's organization, develops and delivers presentations as needed.
- Supports and leads competitive field efforts through the implementation of acquisition and win-back tactics as directed. Proactively identifies strategies and plans to address competitor activity in a very fluid, competitive market. Remains current on competitor activities, pricing, and product offerings, negotiation offers to highlight CCI's competitive advantages.
- Partners closely with Field Sales and Business Operations on planning and budgeting for functions. Partners with Pricing and Marketing to finalize profitable target offers and specials for large MDU customers.
- Serves as primary contact and escalation point for assigned National Accounts ensuring timely resolution of issues, build out, product delivery and relationship strength.
- Analyzes Return on Investment of various business scenarios; ensures that decisions align with CCI's best interests. Develops business cases to support recommendations.
- Develops and administers sales plans including identification of objectives and action programs to achieve overall business goals. Conducts tactical planning, standardized reporting, and feedback on effectiveness of existing sales plans.
- Work with Product Management & Mgr., Large Customer MDU Marketing to improve experience and drive increased resident /property owner loyalty.
- Work across internal and external teams to develop strategies, identify best practices and recommend improvements to training, systems and processes. Develops strong relationships with C-level officers (internal and external customers).

**What's In It For You**

At Cox, we reward your hard work with meaningful benefits.

First, we offer a highly competitive compensation package (base salary + excellent commission plan rewarding strong performance), 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars

We value people more than technology. That means you'll work within a culture and with a team that values your leadership, your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.

We also offer boundless opportunities for growth; you can sh

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