Account Management Operations Associate

4 weeks ago


New York, United States ResortPass Full time

**About the company**

ResortPass is completely redefining what it means to be a guest at a hotel. By offering day access to luxury hotel experiences, including breathtaking pools, private beaches, deluxe spas, and more, ResortPass allows people to escape - without ever leaving town. If you're moved to contribute to our vision, we'd love your help.

Our growing team of innovative tech and hospitality experts has partnered with over 1,000 leading hotels and resorts including Ritz-Carlton, Four Seasons, Westin, and Fairmont. We've connected over 2 million people with relaxation and luxury in their own neighborhoods, making rest more mindful, togetherness more meaningful, and escape more accessible. Fresh off a Series B $30M raise, co-led by Declaration Partners and 14W with additional investment from previous investor Charles River Ventures, and new investors Endeavor, Jessica Alba, Adam Grant and others, ResortPass is at the beginning of creating a new category of hospitality.

**About the role**

We are currently hiring a new member on our Account Management team This person will handle many of the manual updates for our team due to system limitations. You will assist the AM team during the busy season and allow them to focus on inventory, pricing and hotel product conversion. This person will not be interacting with the hotels much but assisting with data entry tasks.

This is a wonderful opportunity for someone looking for seasonal remote work. Compensation for this May-September contract position will be $25 per hour and your shift will be Monday - Friday.

**What you'll do**
- Assist in managing hotel accounts, including updating information and resolving issues
- Perform data entry tasks accurately and efficiently to maintain and update partner records
- Handle reactive tasks such as responding to client inquiries, providing support, and escalating concerns
- Collaborate with the account management team to ensure a seamless and high-quality partner experience
- Assist with ad-hoc projects as assigned to support the overall goals of the account management team

**Who you are**
- You have at least 1 year of experience in a customer-facing/data entry role and are driven to find the best solutions and build great relationships
- An organized multitasker. You have experience efficiently managing multiple online platforms and juggling different tasks in a fast-paced environment while staying detail-oriented
- An empathetic partner. You're able to adapt and respond to different personalities and corresponding requests with a friendly, positive, and patient personality
- Communicative. You're clear and concise in your written and verbal communications
- A problem solver. You're excited by a complex problem and take pride in finding unique and timely solutions
- A good human being. While building a startup is hard, being a good human being is not. We are creating a culture of people you want to work with. We create incredible experiences for our guests, and want to do the same for our employees

This contract position requires use of personal equipment including a computer and internet connection.



  • New York, United States Stellar Management Full time

    The Operations Associate will be expected to take an active role in supporting the execution of a multitude of asset-level operational and development initiatives for one of New York City’s premier real estate investment firms. Under general direction from the firm’s asset management, development & property management groups. The associate will have the...


  • New York, United States Mondo Staffing Full time

    Apply now: Associate Account Manager- Retail Operations- Marketing, this is a 100% remote opportunity. The start date is ASAP for this long-term contract positio n Job Title: Associate Account Manager - Retail Operations - Marketing Location-Type: Remote Start Date Is: ASAP Duration: Long Term Contract Position Overview: We are seeking a dynamic Associate...


  • New York, United States Mondo Staffing Full time

    Apply now: Associate Account Manager- Retail Operations- Marketing, this is a 100% remote opportunity. The start date is ASAP for this long-term contract positio n Job Title: Associate Account Manager - Retail Operations - Marketing Location-Type: Remote Start Date Is: ASAP Duration: Long Term Contract Position Overview: We are seeking a dynamic...


  • New York, United States Mondo Full time

    Job DescriptionJob DescriptionApply now: Associate Account Manager- Retail Operations- Marketing, this is a 100% remote opportunity. The start date is ASAP for this long-term contract positio n Job Title: Associate Account Manager - Retail Operations - Marketing Location-Type: Remote Start Date Is: ASAP Duration: Long Term Contract Position Overview: We are...


  • New York, United States Realty Operations Group Full time

    Job DescriptionJob DescriptionEssential Job Function/Responsibilities:Assist with payroll accounting trial balance reconciliations.Process and scan insurance mail.Assist with the implementation of new insurance system.Develop and document procedures for system use and data validation.Assist with creating PowerBI dashboards.Analyze existing processes to...


  • New York, United States Furniture.com America LLC Full time

    Job DescriptionJob DescriptionAssociate Account ManagerFurniture.comAbout UsFurniture.com is a high growth consumer tech start up that is addressing fundamental challenges in the $200B US furniture space. The company is a B2B and B2C digital aggregator with a simple mission: To make finding furniture easy. For consumers, we make it easy to find the right...


  • New York, New York, United States Dotdash Meredith Full time

    Associate Account Manager Job DescriptionI. Job Summary | Major goals and objectives.The Associate Account Manager will support the goals of the Partnerships Team. He or she will be responsible for helping to grow our commerce business by maintaining key client relationships, identifying new partnership opportunities, pitching, and managing paid...


  • New York County, New York, United States Zenith Full time

    Job Description The Associate Director, Operations Project Management is an integral role within the Zenith team, responsible for building and monitoring internal operational processes throughout the assigned account. Responsible for diverse scale projects or workstreams with multiple elements, including client contact at project level and management of...


  • New York, United States JP McHale Pest Management, LLC Full time

    **Associate Branch Manager (NYC) - Pest Control** **Location**: New York City (Office in Manhattan) **Salary Range**: $95,000 - $100,000 **Company Overview** JP McHale Pest Management LLC, an Anticimex Company, is one of the top professional pest control companies nationwide. JP McHale Pest Management has been delivering peace of mind and brand...


  • New York, New York, United States Sodexo Full time

    Unit DescriptionAre you a Food and Beverage professional looking for your next role?Sodexo Corporate Services has an exciting opportunity for an Account Operations Manager for our client in New York, NY . This Account Operations Manager will report directly to the Director of Operations. As the Account Operations Manager, you will be responsible for...

  • Account Manager

    7 days ago


    New York, United States Food Management Search Full time

    We have a client in New York City, that is looking for an Account Manager that would sell home soft goods to multiple retail accounts. This person will support existing accounts, working with the buyers with those accounts, and with the internal product development and merchandising teams to create product and product assortments. This person will manage and...

  • Account Manager

    10 hours ago


    New York, United States Food Management Search Full time

    We have a client in New York City, that is looking for an Account Manager that would sell home soft goods to multiple retail accounts. This person will support existing accounts, working with the buyers with those accounts, and with the internal product development and merchandising teams to create product and product assortments. This person will manage and...

  • Account Manager

    4 weeks ago


    New York, United States Management Business Solutions Full time

    We have a client in New York City, that is looking for an Account Manager that would sell home soft goods to multiple retail accounts. This person will support existing accounts, working with the buyers with those accounts, and with the internal product development and merchandising teams to create product and product assortments. This person will manage and...


  • NEW YORK, United States Sodexo Full time

    Unit Description Are you a Food and Beverage professional looking for your next role? Sodexo Corporate Services has an exciting opportunity for an Account Operations Manager for our client in New York, NY . This Account Operations Manager will report directly to the Director of Operations. As the Account Operations Manager, you will be responsible for...


  • New York, United States Success Academy Charter Schools Full time

    Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC...

  • Account Manager

    2 weeks ago


    New York, United States Global Channel Management Full time

    About the job Account Manager Account Manager needs 3+ years of experience working in an account management function or similar role. Account Manager requires: Bachelors Degree 3+ years of experience working in an account management function or similar role. Strong analytical ability. Demonstrated ability to think strategically but tactically as well....

  • Operations Associate

    1 month ago


    New York, United States Spino Inc Full time

    **Job Title: Campaign Operations Associate** **Location: NYC - Hybrid** **Job Type: Full Time** **Responsibilities**: - Implement and manage ad campaigns, from insertion order through set-up and delivery - Analyze large amounts of data and translate into actionable items for internal partners - Utilize our proprietary platform to optimize performance KPI...

  • Account Manager

    3 days ago


    New York, United States Global Channel Management Full time

    Account Manager needs 3+ years of experience working in an account management function or similar role. Account Manager requires: •Bachelors Degree •3+ years of experience working in an account management function or similar role. • Strong analytical ability. •Demonstrated ability to think strategically but tactically as well. •Strong communication...


  • New York, United States Atlantic Group Full time

    Company: $1B+ Hedge Fund Role: Senior Accountant and Operations Associate Location: New York, NY - 5 days in office Compensation: $110k - $135k base plus 20 - 25% bonus Accounting Support: - Assist in preparation of weekly and monthly estimates, Fund and Managed Account month-end close/net asset value calculations, accruals, fee calculations. - Assist with...


  • New York, United States Atlantic Group Full time

    Company: $1B+ Hedge FundRole: Senior Accountant and Operations AssociateLocation: New York, NY - 5 days in officeCompensation: $110k - $135k base plus 20 - 25% bonusAccounting Support: - Assist in preparation of weekly and monthly estimates, Fund and Managed Account month-end close/net asset value calculations, accruals, fee calculations.- Assist with...