Director of It

2 months ago


Spring, United States Jurassic Quest Holdings Llc Full time

**About Family Quest Entertainment**:
Family Quest Entertainment, we are THE live event & entertainment partner for interactive experiences to delight the whole family. We create memorable moments that spark joy for families around the world through the power of imagination and discovery. Current brand portfolio includes Jurassic Quest and Brick Fest Live, which have collectively entertained millions of families in more than 250 cities.

**About the Role**:
As a Director of IT, you will oversee the company's IT infrastructure, managing technology projects, ensuring data security, leading a team of IT professionals, implementing new technologies, and aligning IT strategies with the company's goals for multiple properties with the Family Quest Entertainment portfolio. Additionally, you would be responsible for developing and maintaining IT policies, budgeting for IT resources, and ensuring the smooth operation of all IT systems within the company.

**About the Reporting Structure**:
This position reports to the Chief Financial Officer

**About the the Primary Responsibilities**:

- Provides Help Desk support to troubleshoot and resolve any employee computer technical issues
- Serves as the Administrator for all key company systems including - NetSuite, Paycom, SharePoint, etc.
- Manages & maintains all business-critical data APIs with external systems
- Ensure data security and compliance with relevant regulations
- Leads development and implementation processes for the organizations IT systems and department
- Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss
- Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure
- Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs
- Oversees security of systems, networks, and enterprise information.
- Facilitates IT security audits or investigations
- Develops and maintains relationships with external IT vendors and service providers
- Coordinates multisite IT systems via enterprise resource planning (ERP)
- Performs other related duties as assigned

**About the Experience Needed**:

- Bachelor's degree in IT, Computer Science, or related field
- Proficient in Microsoft Office Suite
- Proven experience in IT management or a similar role
- Strong leadership and team management skills
- Excellent project management abilities
- Knowledge of data security and compliance standards
- Experience with budgeting and resource management
- Strong communication and collaboration skills

**About the Location**:


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