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Assistant Store Manager Bsc-irwin
4 months ago
The Lighthouse for the Blind, Inc. transforms the lives of people who are blind, DeafBlind, and blind with other disabilities. Through** employment opportunities**, we are a catalyst for empowerment. We **foster self-confidenc**e and instill a life changing affirmation that **independence is possible**. From our expertise in **cutting-edge technology** to our understanding of mobility, we help people who are blind and DeafBlind live fulfilling lives.
We believe everyone, no matter their vision abilities, deserves to experience the **power of employment**. Our goal for each person we reach is to ignite a fire of determination that is centered on the reality that **blindness doesn’t define who you are or how you choose to live**.
The Assistant Store Manager provides operational support of a Base Supply Store. This position includes **day to day store operation**, sales reporting, base networking, order deliveries and store staff supervision, growth, review, and coaching. This position directly reports to the District Manager.
**Responsibilities**:
- Identifies current and future customer requirements by establishing rapport with potential and actual customers.
- Develops key relationships to encourage customer loyalty.
- Addresses Customer needs, special requirements or complaints in a timely manner.
- Solicits opportunities for sales and revenue generation.
- Establishes networks within community and participates in base community events to create goodwill and build understanding of the LH mission.
- Manages daily open order reports, works to resolve any receiving issues or vendor delays.
- Maintains inventory records and ensures timely replenishment in partnership with store buyer.
- Submits requests for supplies and equipment to District Manager for approval.
- Supervises cycle counts, reconciles differences and recommends adjustments in a timely manner.
- Schedules and performs on-base order deliveries, trash disposal and recyclables.
- Maintains awareness of products and their intended use.
- Maintains merchandise in an organized manner.
- Follows merchandising standards when setting store shelves.
- Assures shelf tags are accurate and displayed appropriately.
- Assures inventory transfers are correctly recorded in the inventory management system.
- Maintains building security by assuring all exit points are locked or manned during business hours.
- Monitors building exterior, walk ways and parking lots for cleanliness.
- Immediately reports any interior or external damage to District Manager.
- Audit work processes and ensure employees tasks are performed efficiently.
- Delegates and assign tasks as needed.
- Communicates effectively with store personnel, management and BSC administrative/purchasing staff.
- Assists District Manager in the preparation and giving of performance reviews for assigned employees.
- Keeps management informed regarding operational issues and customer concerns.
- Evaluates sales reports.
- Ensure proper billing practices are adhered too and have received proper payment for all merchandise leaving the store.
- Keep documentation filed and archived per record retention policies.
- Complies with all LH and store policies and procedures and BSC “Best Practices” standards.
- Complies with safety requirements.
- Complies with Federal and local legal requirements.
- Complies with base rules and contractual requirements.
- Other duties as assigned.
**Requirements**:
- Associates Degree preferred.
- **1 to three 3 years in supervisory rol**e in** retail, wholesale, or supply operation.**:
- Previous military service a plus.
- Must be able to lift up to 40 lbs using safe lifting techniques.
- Must be able to work on concrete floors that may be uneven. Standing, stooping, bending, stretching throughout shift.
- Must be able to safely use warehouse equipment, climb ladders and load and unload delivery vehicles.
- Must have clean driving record and follow safe driving practices for on-base deliveries.
- Must be able to communicate in a pleasant, polite, and professional manner with both customers and employees.
- Proficient with basic math.
- Proficient with MS Office.
- Ability to build basic spreadsheets with simple formula’s in Excel.
- Ability to motivate employees.
- Must have excellent analytical and sound decision making.
- Strong administrative and managerial skills and abilities.
- Excellent organizational, planning and project management skills.
- Knowledge of inventory management systems.
- Excellent written and verbal communication; Clear written, verbal skills with solid English language fluency.
- Ability to network with customers, suppliers and peers.
- Commitment to Lighthouse mission.
- Ability to work schedule as assigned.
- Desire to participate and engage in community - volunteer work, etc.
**Company benefits may include**:
- 12 Paid Holidays per year
- Up to 17 days of Paid Time Off (PTO) per year
- Medical, Dental, and vision plans
- Long-term and shor
