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Client Services Lab Rep Call Center-prn

3 months ago

Fairfax, United States Inova Health System Full time

**Inova Benefits and Perks**:

- **Health, Vision, and Dental Coverage**:

- **Life Insurance, Short/Long Term Disability**:

- **NEW ** 4 weeks PAID PARENTAL LEAVE
- **Retirement**:Inova matches dollar for dollar the first 5% of your eligible pay that you contribute to the plan
- **Competitive salary**:Pay based experience
- **Amazing Paid Time Off**:Accrue PTO hours on your very first day of work
- **Supplemental Plans**:Including Auto/Home Insurance discounts, Pet Insurance, Identity Theft Protection
- **Additional Benefits**:Educational Assistance of up to $5,250/year, Student Loan Refinancing, Adoption Assistance, Child Care Centers, Scholarship Program, Free Parking, Exclusive savings opportunities to in-store events, theme parks, discounts, movie tickets and local offerings and so much more

**Requirements for consideration**:
**Minimum Education**:

- High School diploma or equivalent

**Years of Experience**:

- 1 years of experience.

**Job Responsibilities included but not limited to**:

- Provides quality customer service and technical phone support.
- Maintains positive client relationship through timely, courteous, accurate, and efficient handling of calls.
- Provides technical support to ensure quality of specimens for laboratory testing.
- Provides requested information to clients.
- Coordinates and dispatches courier services as needed. Ensures stat specimens are delivered to the lab timely.
- Coordinates and dispatches courier services as needed.
- Participates in professional growth opportunities to enhance personal, team and department development.
- Demonstrates knowledge of regulatory standards while satisfying compliance requirements. Other duties as assigned.

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