Overnight Stocker

POSITION DESCRIPTION
POSITION TITLE: Grocery Stocker
ACCOUNTABLE TO: Store Director
- ____________________________________
PRIMARY OBJECTIVE
To provide stocking support for the Grocery Department.
NATURE AND SCOPE
Emphasis in this position is on stocking, load cutting and sorting and display
building in order to ensure maximum product availability and department sales. Primary
learning challenge is product location and developing necessary production speed in
cutting, sorting and stocking, and product rotation and facing. This position requires
ongoing walking, moderate to heavy lifting, operation of pallet jack, use of box cutter,
judgment/decision making, social skills/verbal interaction, and reading. Position
functions and hours may vary according to business needs. Assignments and work
direction are provided by the Store Director or person in charge.
ESSENTIAL POSITION FUNCTIONS
1. Provides friendly and efficient customer service by demonstrating sincerity,
patience and respect in all customer interactions.
2. Throughout the store, greets customers in a genuine and friendly manner. Learns
customer names and uses them respectfully in greetings.
3. Assists customers throughout the store by:

- Escorting them to products they are looking for
- Loading or unloading heavy items and assisting with products that are out
of reach
- Offering product and/or recipe suggestions and recommendations
- Responding to customers’ questions and requests in a timely manner
- Treating them as the most important people in the store
4. Sincerely thanks customers for their business and choosing our store.
5. Demonstrates teamwork to ensure customer satisfaction and a pleasant working
and shopping environment.
6. Performs aisle stocking and display building and maintenance
- Completes assignments in allotted time
- Handles product carefully to avoid damage
- Uses proper case cutting technique
- Ensures correct placement of stock
- Rotates and faces product
- Works display to shelf items
Grocery Stocker/Page 2
Functional Requirements
Frequent: Physical - lifting/carrying 20 to 60 lbs., pushing/pulling 300 to
2500 lbs., equipment operation (box cutter, pallet jack, compactor,
flatbed), stooping/bending, reading, turning, squatting, kneeling, walking,
standing
Mental - judgment/decision making, social skills/verbal interaction
memorization, reading, writing, math
Occasional: Physical - lifting/carrying 60 to 75 lbs., equipment
operation (fork lift, scrubber, mop, broom), climbing, working above floor
level
- Performs cutting and sorting of Grocery stock loads
- Completes assignments in allotted time
- Handles product properly to avoid damage
- Sorts stock by aisle, loads onto cart or pallet in stable manner, and moves
to correct aisle
- Maintains production counts by pallets and/or cases
7. Performs clean up of sales floor or backroom
- Picks up and compacts cardboard stacks, pallets, cleans up spills, stores
overstock, disposes of used razor blades
8. Assists cashiers with price checks and product replacement, and customers with
questions and product locations
9. Follows all store and department policies and procedures
ADDITIONAL POSITION FUNCTIONS
10. Maintains individual assignment card
- Documents fixed activities and records piece count and production rate
11..Assists with cashiering
- Performs scanning and processing of customer orders
- Ensures positive customer relations
- Ensures proper handling of tender and coupons
- Follows Front End scanning procedures
Functional Requirements
Frequent: Physical - lifting 10 to 25 lbs., equipment operation (scanner, scale,
register, check approval machine, coupon machine, telephone,
Telxon unit), reaching, standing, turning, walking
Mental - judgment/decision making, memorization, reading,
writing, math, social skills/verbal interaction
Grocery Stocker/Page 3
12. Answers department phone calls and responds or refers as appropriate
13. Assists in ordering for Grocery Department
14. Education and/or Experience
- High school education (or concurrent enrollment in an educational
institution) preferred but not required
IMPORTANT DISCLAIMER NOTICE:
Within each essential functional requirement, “Frequent” represents approximately 15% of the
work shift or at least ten repetitions per work shift; “Occasional” represents approximately less
than 15% of the work shift or fewer than ten repetitions per work shift.
The job duties, elements, responsibilities, skills, functions, experience, educational factors and
the requirements and conditions listed in this job description are representative only and not
exhaustive of the tasks that an associate may be required to perform. The Employer reserves the
right to revise this job description at any time and to require associates to perform other tasks as
circumstances or conditions of its business, competitive considerations or the work environment
change.
Position functions may vary by store location.

**Job Types**: Full-time, Part-time

Pay: