Park Ranger

3 months ago


Waukesha, United States Waukesha County, WI Full time

**Description**:
**Are you a self-motivated individual with a passion for preserving public spaces and facilitating positive park experiences? Then this is the job for you.**

Waukesha County Parks is seeking Park Rangers to play a key role in independently managing crowds, as well as effectively communicating and enforcing County policies and regulations within our parks.
- Best part? The office views are beautiful and there’s plenty of fresh air in the Parks

A Park Ranger...
- Independently monitors and manages crowds within the park, ensuring a safe and enjoyable experience for all patrons.
- Proactively addresses potential conflicts and diffuse situations to maintain a harmonious park environment.
- Effectively communicates Waukesha County policies, rules, and regulations to park patrons.
- Provides clear and courteous guidance to visitors, promoting compliance with park guidelines.
- Works collaboratively with Waukesha County Sheriff Deputies when needed to address conflicts or enforce park rules.
- Serves as a liaison between park visitors and law enforcement to ensure a cooperative and supportive atmosphere.
- Fosters a positive and educational atmosphere through engagement and communication.

NOTE: Training is provided on Park policies, conflict resolution, and effective communication.
**Work Schedule**:
Positions can work from early April to mid-October with hours varying from 20 to 40 hours per week, including weekends, evenings and holidays. Limited year-round shifts will be available for weekends/special events, and/or during the off season. Rangers may be assigned to multiple parks to fill shifts.
- Shift schedules:

- Weeknights (5pm - 11pm)
- Weekends (11am - 5pm; 5pm - midnight +)
- Beaches (11am - 7pm weekdays and weekends
- Holidays (same as weekends)
- Special events (could be on 6 or 12-hour shifts for a 24 hour/day coverage)
- Scheduling for shifts:
- Park Rangers are required to submit an overview of their availability for the entire season by April 15; details will be provided during your new employee orientation.-
- Shift assignment schedules may change during the course of the season.
- ** Depending on the Park or the activity level you may be required to work alone.**

**Uniform**
- All Uniforms are at the employee's expense; average first year investment of ~$200. At the end of the season, if you fulfilled your requirements, Waukesha County will reimburse up to $100.00 of your uniform purchase with proof of purchase (i.e., receipts).
- Park Ranger Badges are issued by the County and requires a $75.00 deposit (Badge is required to be on Uniform). You will be refunded your deposit when you return your Badge at the end of your employment.
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**Example of Duties**:

- Rangers participate in beach safety checks scheduled by lifeguards.
- At Menomonee and Fox Brook Parks - dedicated beach rangers patrol beach and beach house area on foot throughout swim season.
- Assist with all missing persons at beach and any other emergencies at beaches.
- Provide crowd control during special events.
- Help park cars and control traffic at special events.
- Report any hazards to park maintenance staff.
- Intervene with and de-escalate park patron disagreements.
- Vehicle and foot patrol of campgrounds to watch for unsafe behavior.
- Remind patrons of leashed dogs rule.
- Watch for underage drinking or excessive drinking.
- Direct boat and vehicle traffic at busy boat ramps.
- Inform patrons of weather alerts.
- Help keep the peace in campgrounds.
- Sell firewood.
- Are the eyes and ears of the park system at times when other staff is not on duty.
- Complete reports (day sheets) of all observations made during each shift.
- As needed, fill out Incident, Accident, Employee Report of Injury and Waukesha County Park System Accident / Injury Reports.
- As needed, perform basic janitorial tasks when maintenance staff is not on duty.
- CPR/ AED and First Aid certification will be provided.
- Performs other duties as assigned.

**Minimum Qualifications**:
Essential Knowledge, Skills, and Abilities:

- Ability to communicate effectively both orally and in writing, including providing excellent customer service.
- Ability to explain County policies to park patrons.
- Ability to work closely with local law enforcement, other Rangers, their supervisors and with park maintenance staff (in person and over a two-way radio).
- Ability to establish and maintain effective, professional, and respectful working relationships with coworkers, supervisors, and the public.
- Ability to effectively interact with sensitivity with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and persons of all ages and lifestyles
- Ability to analyze and resolve problems (conflict resolution).
- Ability to manage crowds.
- Ability to work independently and as a member of a team and deal with people in an effective and timely manner.
- Ability to provide, a