Assistant Vice President of Programs

2 months ago

Bronx, United States The Children's Rescue Fund Full time

**General Purpose of the Job**:
The Assistant Vice of Programs provide leadership, direction, and management to Transitional Housing Programs to ensure compliance with all legal, regulatory, and contractual requirements. Provides leadership and direction to the Program Directors to ensure the development of strong cohesive program services teams who can sustain and support the vision and mission of the organization by achieving organizational goals.

**Essential Duties and Responsibilities**:
**Organizational Development**:

- Participates in the framing of the vision and direction of current and future programming for the organization in keeping with the organization’s strategic goals and objectives.
- Participates in the development of new programs.
- Establishes and measures organizational performance against goals to ensure families/individuals receive quality services.
- Initiates, develops, and revises policies and procedures.

**Contract and Program Management**:

- Manages and oversees assigned CRF Programs.
- Leads the Program Directors in developing strategies, which ensure programs are meeting regulatory compliance requirements and DHS contractual obligations.
- Collaborates with the AVP of Facility Operations in ensuring that facilities operate in compliance with ECB, DOB, FDNY, etc. regulations.

**Financial Management**:

- Supports the Program Directors in the development of annual operating budgets and recommending priorities in the budget process.
- Collaborates with the Program Directors in ensuring that programs operate within budget.
- Collaborates with the AVP of Facility/Operations and the Program Directors in ensuring that programs operate at 95% capacity

**Metrics & Performance Management**:

- Collaborates with the Program Directors in the development of annual program goals and targets which support the mission and vision of the organization. Monitors program performance against goals and supports the Directors in developing strategies to ensure the achievement of goals.
- Collaborates with the Program Directors in developing strategies to ensure programs meet/exceeds DHS performance metrics.

**Continuous Quality Improvement (CQI)**:

- Collaborates with the Director of Quality Assurance and Program Directors in developing processes and monitoring tools to ensure that programs meet/exceed governmental/funder compliance standards.
- Collaborates with Program Directors and the Director of Quality Assurance in reviewing data to identify trends and patterns to inform organizational planning and program development.
- Participates in internal audits and in the development of corrective action plans.
- Reviews OTDA and DHS audits and participates in the development of corrective action plans.
- Leads and/or participate in CQI committees and projects.

**Staff Management & Development**:

- Hires, trains, and provides coaching and support to direct reports. Provides on-going performance feedback and reviews in accordance with organizational policies.
- Collaborates with Human Resources in addressing staff performance issues.
- Promotes collaboration and effective communication amongst staff and between divisions through the development of interdisciplinary teams to achieve organizational goals.

**Secondary Responsibilities**:

- Facilitates effective communication with other staff within the interdisciplinary context, participates as an active member of the Homeless Services Senior Team and contributes to staff meetings.
- Ensures CRF programs are implementing good neighbor policies within their local communities.
- Liaise with OTDA & DHS with respect to regulatory and contractual requirements.
- Represent the organization at external meetings.

**Position Parameters [other measurable factors]**:

- Decision-making responsibilities: May have to make challenging decisions that could impact the program operations. Ability to influence key and operational management through well-articulated strategies.
- Problem solving responsibility: Exercise a high level of creativity and the ability to think analytically to effectively problem solve with limited information at hand.
- Working relationships and contacts: Foster positive relationships with internal contacts which will include interaction with senior leaders, management, employees within other departments, and direct reports. Will have contact with current and potential business partners.
- Impact/importance of function: Accountable for service delivery for client satisfaction and to increase positive productivity between the organization and the client and ensuring the accurate and timely response to issues or concerns that are identified.

**Position Requirements and Minimum Qualifications**:
**_- Job-related knowledge:_**
- Experience with program development and management, assessment and evaluation, governmental and social services funding, and compliance management.

**_- Job-related skills, including language, mathematical, and

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