Lead Software Developer

2 months ago

Chicago, United States The Federal Home Loan Bank of Chicago Full time

Join the FHLBC team

At the Federal Home Loan Bank of Chicago, employees come first - that’s why we offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees.
- Retirement program (401k and Pension)
- Medical, dental and vision insurance
- Lifestyle Spending Account
- Generous PTO plan
- 11 paid holidays per year
- Hybrid working model

Summary Description

**Responsibilities**:

- Strategy & Planning_
- Collaborate with staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
- Identify and resolve business systems issues
- Work with business team members, decision makers, and stakeholders to define business requirements and systems goals
- Participates in planning relevant project, enhancement, and maintenance activities
- Develop and maintain business domain knowledge
- Demonstrates adherence to IT Principles and critical thinking
- Acquisition & Deployment_
- Conduct research and make recommendations on products, services, protocols, and standards in support of procurement and development efforts
- Assist in software releases and roll-outs and communication to the end users
- Perform software improvements and upgrades
- Operational Management_
- Provide guidance to less experienced members of the team
- Meet or exceed established SLOs
- Complete all tasks with a focus on quality and customer service
- Work both in teams and independently on assigned tasks
- Collaborate with different areas of IT and the business to provide solutions for the Bank
- Build rapport and elicit problem details from customers
- Participate on a team to provide solutions for the Bank
- Provide timely reports on the status of tasks and projects as well as any unforeseen issues to management and to business units (may require less depth of knowledge for the BSA, IT Compliance and DPM roles)
- Report on findings and make recommendations for improvement
- Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution (may require less depth of knowledge for the BSA, IT Compliance and DPM roles)
- Adhere to established policies, standards and procedures for ensuring the security and integrity of the Bank systems and data (may require less depth of knowledge for the BSA, IT Compliance and DPM roles)
- Identify and learn appropriate software and/or hardware used and supported by the organization
- Interface with Bank business personnel in order to gather user requirements
- Develop, document, communicate, and enforce a policy for standardizing systems and software as necessary
- Work with distributed teams and remote team members and customers
- Other duties as required

Role Specific Expectations
- Implement specified design while developing greater facility with advanced design concepts and patterns
- Supports the team in adhering to agreed best practice techniques and in promoting continuous improvement
- Adhere to established policies, standards and procedures for ensuring the security and integrity of the Bank systems and data
- Test changes to ensure issues are resolved and functionality and operational control are not adversely impacted
- Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle
- Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
- Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code

Position Requirements
- Communication & Collaboration_
- Collaborate with staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
- Ensure written and verbal communication is clear and concise
- Can cohesively work in a team
- Can manage conflict and constructively resolve issues
- Can adapt to change and rally personnel around change
- Trains less experienced colleagues

Personal Attributes
- Strong written and oral communication skills
- Strong interpersonal skills, with a focus on rapport-building, listening and questioning skills
- Ability to think critically
- Ability to conduct research into a wide range of computing issues as required
- Ability to absorb and retain information quickly
- Ability to present ideas in user-friendly language
- Highly self-motivated and directed
- Results driven and oriented with a keen attention to detail
- Proven analytical and problem-solving abilities
- Ability to effectively prioritize and execute work in alignment with business goals
- Exceptional customer service orientation
- Experience working in a team-oriented, collaborative environment
- Possess an agile mindset open to adaptation based on experience

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