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Night Auditor

2 months ago


Staunton, United States Holiday Inn Express & Suites Full time

Job Overview:
**Responsibilities**:

- Conduct night audit procedures efficiently and accurately
- Handle guest check-ins and check-outs during the night shift
- Respond to guest inquiries, concerns, and requests promptly and professionally
- Manage phone systems and assist with reservations
- Perform end-of-day accounting procedures and prepare reports for management
- Ensure the safety and security of guests during the night hours
- Assist with any additional front desk duties as needed

**Requirements**:

- Previous experience in night audit or hospitality management preferred
- Knowledge of hotel operations, front desk procedures, and customer service principles
- Proficiency in using hotel management software and phone systems
- Strong guest relations skills with a focus on providing exceptional customer service
- Ability to communicate effectively with guests and team members
- Multilingual abilities are a plus

This position offers an exciting opportunity for individuals with a passion for hospitality to contribute to a positive guest experience while ensuring the smooth operation of the hotel during overnight hours.

**Job Type**: Part-time

Pay: $13.00 - $15.00 per hour

Expected hours: No more than 20 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off

Schedule:

- 8 hour shift
- Night shift
- Overnight shift

Work setting:

- In-person

People with a criminal record are encouraged to apply

Work Location: In person