![Dynamic Workforce Solutions](https://media.trabajo.org/img/noimg.jpg)
Customer Service Rep
2 weeks ago
**Job Title**: Customer Service Rep
**Reports to**:Center manager
**Position Classification**: Non-exempt
**Office Location**: Nacogdoches, TX
**Primary Objectives of Position**: Serves as first point of contact for all customers seeking Workforce Center Services.
**Essential Job Functions**:
- Assist customers in accessing resources to secure employment, training or other supportive services to attain self-sufficiency.
- Provide basic information and direct customers to services in an appropriate, timely and efficient manner.
- Promote the benefits and scope of services available by making customer referrals to appropriate workshops, assessments and internal programs.
- Ensure that there is equitable access for all individuals regardless of needs or barriers.
- Coordinate the efficient use of resources with partner staff.
- Use computers and printed materials, assist customers in accessing various websites including state systems, for relevant information on job search information and other resource for developing job leads.
- Maintain the schedule of workshops and orientations, coordinate staying abreast of regional activities to provide customers with up to date information.
- Answer, transfer and direct incoming calls from across the region.
- Maintain customer statistics and provide weekly, monthly, quarterly reports to leadership as required.
- Utilize Extreme Customer Service behaviors in all interactions with internal and external customers.
**Other Job Duties**: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.
**Required Competencies**: Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity
**Qualifications**:
- Education:_ Associate Degree with course work in Social Services or related field or equivalent experience.
- Experience:_ Minimum 2 years customer service experience required. Must possess excellent verbal and written communication skills as well as demonstrated computer skills. Workforce Service experience or demonstrated ability to serve diverse populations required. Prefer working knowledge of all applicable local Workforce Service programs. Familiarity with applicable federal, state and local laws and regulations required.
- Skills/Abilities:_ Must possess excellent public relations skills. Ability to handle stressful situations required. Basic computer literacy including ability to use the Internet and Microsoft Office products. Ability to multi-task in a fast paced environment. Strong listening and problem solving skills. Ability to work independently with mínimal supervision and effectively as part of a team. Excellent interpersonal skills and Extreme Customer Service orientation. Strong oral and written communication skills.
- Additional Requirements:_ Must have valid driver's license and adequate vehicle insurance coverage.
**Benefits**:
Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance
-
Customer Service Rep
1 week ago
Nacogdoches, United States Dynamic Workforce Solutions Full timeJob Title: Customer Service Rep Reports to: Center manager Position Classification: Non-exempt Office Location: Nacogdoches, TX Primary Objectives of Position: Serves as first point of contact for all customers seeking Workforce Center Services. Essential Job Functions: Assist customers in accessing resources to secure employment, training or other...
-
Customer Service Rep
2 weeks ago
Nacogdoches, United States Dynamic Workforce Solutions Full timeJob DescriptionJob DescriptionJob Title: Customer Service Rep Reports to: Center managerPosition Classification: Non-exemptOffice Location: Nacogdoches, TXPrimary Objectives of Position: Serves as first point of contact for all customers seeking Workforce Center Services.Essential Job Functions:Assist customers in accessing resources to secure employment,...
-
Customer Service Rep. I in Nacogdoches
4 weeks ago
Nacogdoches, United States Austin Bank Full time** Customer Service Rep. I in Nacogdoches** **Job Category****:** Austin Bank Job Family **Requisition Number****:** CUSTO001788 Showing 1 location **Job Details** **Description** Includes the following: Other duties may be assigned. Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically...
-
Customer Service Rep. I in Nacogdoches
3 weeks ago
Nacogdoches, United States Austin Bank Full time** Customer Service Rep. I in Nacogdoches** **Job Category****:** Austin Bank Job Family **Requisition Number****:** CUSTO001788 Showing 1 location **Job Details** **Description** Includes the following: Other duties may be assigned. Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically...
-
Immediate Openings
4 weeks ago
Nacogdoches, United States Vector Marketing Full timeVector Marketing is filling immediate part-time sales positions. Primary responsibilities include working with customers, selling our Cutco products, and writing up any orders. There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. Previous experience is not required. We provide flexible schedules for anyone...
-
Customer Service/scheduler
2 weeks ago
Nacogdoches, United States Etech Full time'''Duties''' - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Utilize data entry skills to accurately update customer information in the system - Analyze customer needs and recommend appropriate products or services - Conduct outbound calls to follow up on customer inquiries or resolve issues - Excellent...
-
Customer Service Representative Monday-friday
2 weeks ago
Nacogdoches, United States Etech Full time**Customer Service Representative** No Weekends Required OR Major holidays! What We Offer: - Personalized Coaching and Specialized Training and Development Sessions - Competitive Pay - Tuition & Day Care Reimbursement - Community Involvement Opportunities - Paid Time Off - Rewards & Recognition for Stellar Performance - Opportunities for Advancement (Over...
-
Nacogdoches, United States Etech Full time**Customer Service Representative** No Weekends Required OR Major holidays! What We Offer: - Personalized Coaching and Specialized Training and Development Sessions - Competitive Pay - Tuition & Day Care Reimbursement - Community Involvement Opportunities - Paid Time Off - Rewards & Recognition for Stellar Performance - Opportunities for Advancement (Over...
-
Customer Service/ Pawnbroker
2 months ago
Nacogdoches, United States Insta-Cash Pawn Full timeInsta-Cash Pawn is looking for individuals to join our team. Experience in the pawn industry is not required. We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid holidays off. We offer competitive wages ($11 to $15 Hourly/Commission depending on Region) with opportunities to be as successful as you choose to be!...
-
Customer Service/ Pawnbroker
3 weeks ago
Nacogdoches, United States Insta-Cash Pawn Full timeInsta-Cash Pawn is looking for individuals to join our team. Experience in the pawn industry is not required. We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid holidays off. We offer competitive wages ($11 to $15 Hourly/Commission depending on Region) with opportunities to be as successful as you choose to be!...
-
Customer Service/ Pawnbroker
2 months ago
Nacogdoches, United States Insta-Cash Pawn Full timeJob DescriptionJob DescriptionInsta-Cash Pawn is looking for individuals to join our team. Experience in the pawn industry is not required. We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid holidays off. We offer competitive wages ($11 to $15 Hourly/Commission depending on Region) with opportunities to be as...
-
Customer Service/ Pawnbroker
3 weeks ago
Nacogdoches, United States Insta-Cash Pawn Full timeJob DescriptionJob DescriptionInsta-Cash Pawn is looking for individuals to join our team. Experience in the pawn industry is not required. We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid holidays off. We offer competitive wages ($11 to $15 Hourly/Commission depending on Region) with opportunities to be as...
-
Sales Rep Hourly
4 weeks ago
Nacogdoches, United States Optimal Wireless Full timeJob DescriptionJob DescriptionSales AdvocateCricket WirelessThe #1 Authorized Wireless Retailer in the United StatesFastest Growing and Award-WinningUp to $13.50+ with bonusWe are looking for a Sales Advocate (Bilingual preferred) to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can...
-
Customer Service Representative
3 days ago
Nacogdoches, United States Security Finance Full timeDescriptionDo you thrive on making a positive, lasting impact on people ?Are you bilingual in English and Spanish?Do you have customer service experience ?Are you looking for an opportunity to learn a new industry, with paid on the job training ?Would you enjoy working in multiple locations in your area ?Do you want multiple opportunities to advance...
-
Customer Service/ Pawnbroker
2 months ago
Nacogdoches, United States Insta-Cash Pawn Full timeInsta-Cash Pawn is looking for individuals to join our team. Experience in the pawn industry is not required. We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid holidays off. We offer competitive wages ($11 to $15 Hourly/Commission depending on Region) with opportunities to be as successful as you choose to...
-
Cashier/customer Service
2 months ago
Nacogdoches, United States Mike’s BBQ Full timeMust be available a minimum of 2 weekdays 11-2 as well as nights and weekends Number of Hours flexible We can work around your school schedule Come by 1622 South St and talk to Mike or Cole. **Job Types**: Full-time, Part-time Pay: $9.00 - $10.00 per hour **Benefits**: - Food provided Restaurant type: - Fast casual restaurant Shift: - 8 hour...
-
Customer Service Representative
4 days ago
Nacogdoches, United States Gaddy's Medical Equipment & Supplies Full timeCalling Doctors Office. Insurance Verification. Data Entry. Retail Sales. Scheduling. Answering Phones. Pay: $10.00 - $11.00 per hour Expected hours: 40 per week Schedule: - 8 hour shift - Monday to Friday Work Location: In person
-
Cashier/customer Service
2 days ago
Nacogdoches, United States Mike’s BBQ Full timeMust be available a minimum of 2 weekdays 11-2 as well as nights and weekends Number of Hours flexible We can work around your school schedule Come by 1622 South St and talk to Mike or Cole. **Job Types**: Full-time, Part-time Pay: $9.00 - $10.00 per hour **Benefits**: - Food provided Restaurant type: - Fast casual restaurant Shift: - 8 hour...
-
Poultry Outside Sales Representative
1 week ago
Nacogdoches, United States Veterinary Service Inc Full timeAt VSI, we are not just an animal health distributor. We are dedicated to overcoming every obstacle and acknowledging your achievements throughout the journey. **GENERAL DESCRIPTION** The Outside Sales Representative is responsible for selling VSI vendor products to customers or thru approved dealers in the assigned territory as well as expanding the...
-
Service Lead
2 weeks ago
Nacogdoches, United States Big Lots Full time**Description** **Ready to join our BIG family? Text "BIG LOTS" to 97211 to schedule an interview.** Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards. Provides leadership and clear direction to associates and actively...