Case Aid
2 weeks ago
**Job Description** **- I-RISE Case Aid
- Interfaith-RISE - Reformed Church of Highland Park Affordable Housing Corporation
**Position Description**
The Case Aid provides administrative and case support to Interfaith-RISE case managers serving refugee families. Reporting to the Director of I-RISE. This position is 40 hours/week at $42,500 /year plus health insurance and benefits. This position will be located in Highland Park.
**Fluency in Bilingual Creole/English OR Spanish/English OR Arabic/English is required.**
**Responsibilities Include**
- Conduct routine calls/communications to clients to assist with coordination of services both inhouse and with community resources and conduct follow-up communications.
- Conduct outreach with local community agencies to identify appropriate community resources for clients, ensuring they are culturally and linguistically appropriate.
- Accompany clients (or provide telephonic support) to facilitate medical, social services, or other appointments.
- Provide ongoing administrative support to I-RISE case workers.
- Maintain a high standard of record-keeping according to USCRI and ORR policies and procedures.
- Provide information, education, referrals, outreach, advocacy, and support to ensure that each family receives the services they require.
- Participate in regular training and communication sessions with supervisor and headquarters staff.
- Complete documentation in case management database systems in a timely manner Follow all RCHP-AHC/Interfaith-RISE policies.
- Assist with translation for clients.
- Other duties as assigned by supervisor.
**Qualifications**
Associates’ degree or a minimum of 1 year of equivalent work experience working with under-resourced families. Experience with immigrant populations or social service provision is desired. Excellent written and oral communication skills. Experience working with diverse populations, including non-English speaking clients, and individuals from various faith, cultural, and social backgrounds. Must have a valid driver's license, insurance, a clean driving record, and personal transportation. Ability to multi-task and creatively problem solve, and ability to work in a fast-paced and vibrant environment required. Familiarity with electronic databases and MS Office a plus. **Fluency in Bilingual Creole/English OR Spanish/English OR Arabic/English is required.**
Reformed Church of Highland Park Affordable Housing Corporation (RCHP-AHC)
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