Medical Front Desk Receptionist

3 weeks ago

Brookfield, United States Vanish - Advanced Vein Treatments Full time

**Vanish - Advanced Vein Treatments** is a fast-growing medical clinic seeking a

**Medical Front Desk Receptionist**

Brookfield, WI

**About our practice**:
**Why you should join our group**:
We are a private practice that puts the patient and their experience first. Second to that mission is the importance of providing a supportive and caring environment for all team members. Being a non
- corporatized, medical environment allows for ingenuity and creativity in managing patient care and the team you work with.

**Our Locations**: We have two locations: Oak Creek and Brookfield, WI. We are looking for someone to be based in Brookfield but willing to go to both if needed.

**Your Mission as Medical Front Desk Receptionist**

As our front desk receptionist, you will be the first impression of Vanish for every new patient. Your primary responsibility will be to ensure an outstanding patient experience and providing an excellent level of service.

**Medical Front Desk Receptionist’s duties and responsibilities include, but not limited to**:

- Provide ideas and execute initiatives as appropriate to improve established customer experience and revenue stream and increase new patient lead generation and conversion.
- Schedule new and established patients for their appointments.
- Ensure patients information is accurately recorded in EMR.
- Inform patients of costs of care being provided and guiding them to appropriate resources for further information.
- Check in/check out patients and collect dues.
- Manage and obtain physician referrals.
- Maintenance and upkeep of the reception area.
- Scan documents into EMR.
- Correspond with staff on patient issues and concerns.
- Perform research and provide information to patients.

**Required experience and qualifications**:

- One to three years of work experience working in a medical, dental or similar service-oriented industry is preferred.
- Knowledge of health insurances in regard to referrals, authorizations, and claims.
- Knowledge of computers, medical terminology, and insurance in order to effectively handle the patient encounter is preferred.
- Ability to speak Spanish is preferred.
- Bachelor’s degree preferred.
- EMR (Electronic Medical Record) knowledge is needed. Knowledge or athenahealth EMR is preferred.
- Ability to multi-task
- Self-motivated and looking for personal development
- Ability to work and adapt in a fast paced, patient service-oriented environment
- Outstanding interpersonal skills, including excellent written and verbal skills
- Good organizational skills in the performance of duties and responsibilities
- Ability to effectively work with physicians, patients, and other personnel in a cooperative, collaborative manner to maintain high patient satisfaction.
- Ability to maintain professional conduct in all work-related situations.

**Offered salary and other compensation**:
Based on your experience and performance record, we offer an hourly salary of $18.00 to $22.00. We also offer:

- Paid vacation
- Holiday pay
- 401K match
- Health Insurance

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Clinic
- Private practice

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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