Event Technician, Audio Visual

3 weeks ago

Miami, United States Encore Global Full time

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation
- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service
- Strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.

Technical Ability
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.

Systems Knowledge
- Understands company processes, follows procedures and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
- Increases revenue by utilizing floor up-selling techniques.
- Works with clients to finalize invoices.
- Completes order entries in Navigator, as needed.

Job Qualifications
- High School Diploma required. Associate’s degree is preferred.
- 1 year of customer service or hospitality experience is preferred.
- 1 year of audio visual experience or equivalent in educational environment is preferred.
- A valid driver’s license is required for team members that may operate Company vehicles.
- Additional DOT requirement may need to be met if applicable.

Competencies
- Ownership
- Hospitality
- Professionalism
- Responsiveness
- Safety Conscious
- Action Oriented
- Tech Savvy

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

  • Audio Visual Technician

    2 weeks ago

    Miami Gardens, United States St Thomas University Inc Full time

    **Position Summary**: The Audiovisual Technician is responsible for delivering audio/video operations for academic, administrative, and organizational events. This individual provides AV technical support for classes and events throughout the STU campus, and beyond if necessary. This person will provide training, support, and consultation to faculty, staff,...

  • Event Technician, Audio Visual

    2 months ago

    Miami Beach, United States Encore Canada Full time

    Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities  Equipment Operation • Ensures...

  • Audio Technician

    1 month ago

    Miami, United States Crew Life at Sea Full time

    Job DescriptionJob DescriptionThe Audio Technician is responsible for the running of the production and guest artist shows. The technician will oversee the operation of all Audio Systems onboard. Assist other technicians with scenery changeovers and maintenance. Maintain the Audio design as set by the design teams & Norwegian Cruise Line.In the event that...

  • Sr. Technical Lead, Audio Visual

    3 weeks ago

    Miami, Florida, United States Encore Full time

    Position OverviewThe Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET.Key Job Responsibilities Equipment Operation Ensures a...

  • Sr. Technical Lead, Audio Visual

    2 months ago

    Miami, Florida, United States Encore Full time

    Position OverviewThe Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET.Key Job Responsibilities Equipment Operation Ensures a...

  • Audio Visual Specialist

    4 weeks ago

    Miami, United States Revolution Technologies Full time

    3 MONTH CONTRACT TO HIREONSITE AT CLIENT SITE IN MIAMI, FLORIDAPosition: Lead AV Engineer (CTH)Business Unit: Information TechnologyWork Hours: Begin time 8:30AMEnd time 5:00PMSummaryClient is looking for an AV Engineer to design, set up and manage small events in the Greater Miami area. This could include the direction of several AV Engineer team...

  • Audio Visual Specialist

    3 weeks ago

    Miami, United States Revolution Technologies Full time

    3 MONTH CONTRACT TO HIREONSITE AT CLIENT SITE IN MIAMI, FLORIDAPosition: Lead AV Engineer (CTH)Business Unit: Information TechnologyWork Hours: Begin time 8:30AMEnd time 5:00PMSummaryClient is looking for an AV Engineer to design, set up and manage small events in the Greater Miami area. This could include the direction of several AV Engineer team...

  • Audio Visual Specialist

    4 weeks ago

    Miami, United States Revolution Technologies Full time

    3 MONTH CONTRACT TO HIREONSITE AT CLIENT SITE IN MIAMI, FLORIDAPosition: Lead AV Engineer (CTH)Business Unit: Information TechnologyWork Hours: Begin time 8:30AMEnd time 5:00PMSummaryClient is looking for an AV Engineer to design, set up and manage small events in the Greater Miami area. This could include the direction of several AV Engineer team...

  • Audio Visual Specialist

    3 weeks ago

    Miami, United States Revolution Technologies Full time

    3 MONTH CONTRACT TO HIREONSITE AT CLIENT SITE IN MIAMI, FLORIDAPosition: Lead AV Engineer (CTH)Business Unit: Information TechnologyWork Hours: Begin time 8:30AMEnd time 5:00PMSummaryClient is looking for an AV Engineer to design, set up and manage small events in the Greater Miami area. This could include the direction of several AV Engineer team...

  • Audio-Visual Specialist

    4 weeks ago

    Miami, Florida, United States ManTech Full time

    Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech , you'll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and...

  • Audio-Visual Specialist

    3 weeks ago

    Miami, Florida, United States ManTech Full time

    Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech , you'll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and...

  • Event Technical Supervisor, Audio Visual

    2 months ago

    Miami Beach, United States Encore Canada Full time

    Position Overview - Must have technical audio, video, or lighting experience The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in...

  • Senior Visual/Audio Tech

    4 weeks ago

    Miami, United States King Jesus International Ministry Full time

    Job DescriptionJob DescriptionSenior Visual/Audio TechSummary: Responsible for the planning, pre-production, coordination, and support of all technical media aspects of the Ministrys Missions.Essential Duties and Responsibilities include the following. (Other duties may be assigned.)Creation of Production team including the assignment of areas of...

  • Senior Visual/Audio Tech

    2 weeks ago

    Miami, United States King Jesus International Ministry Full time

    Job DescriptionJob DescriptionSenior Visual/Audio TechSummary: Responsible for the planning, pre-production, coordination, and support of all technical media aspects of the Ministrys Missions.Essential Duties and Responsibilities include the following. (Other duties may be assigned.)Creation of Production team including the assignment of areas of...

  • Audio Engineer

    6 days ago

    Miami, United States Goodwin Recruiting Full time

    To Apply for this Job Click HereOnce in a lifetime opportunity for international experience in the Middle East! Must speak English, Arabic is a plus but not required for the role. Audio Engineer benefits:-Housing and travel included-Medical insurance, vacation time, etc-Flexible work schedule based on eventsAudio Engineer requirements:-Expert in various...

  • Freelance It/ Event Technician

    2 weeks ago

    Miami, United States One World Rental - Global Technology Hire Full time

    About Us: One World IT Rental (OWR) is an esteemed international brand with operations spanning nine locations across seven countries. Our mission is to establish ourselves as the premier short-term IT rental company worldwide, catering to both business and social events. Specialising in providing cutting-edge technology solutions for corporate events, we...

  • Trade Show and Events Manager

    4 weeks ago

    Miami, United States Imagine Communications Full time

    Manage all aspects of event coordination and oversee all event deadlines, including: contract negotiation, accommodations, staffing, coordination of registration, audio/visual requirements, and onsite logistics. Develop and maintain the event project Events Manager, Trade, Manager, Remote, Staffing, Technology

  • Experienced Residential Automation and Audio/Video Technician

    2 months ago

    Miami, United States CDtronix Interiors Inc Full time

    Job DescriptionJob DescriptionCDtronix is seeking for experienced home Audio/Video technician/installer. We are a family-owned business located in Miramar, Florida. We are a Control4 dealer and pride ourselves on quality, excellence, and provide the best customer service possible. If you love the ever-changing technical world of Audio/Video and Home...

  • Experienced Residential Automation and Audio/Video Technician

    3 weeks ago

    Miami, United States CDtronix Interiors Inc Full time

    Job DescriptionJob DescriptionCDtronix is seeking for experienced home Audio/Video technician/installer. We are a family-owned business located in Miramar, Florida. We are a Control4 dealer and pride ourselves on quality, excellence, and provide the best customer service possible. If you love the ever-changing technical world of Audio/Video and Home...

  • Manager, Event Operations

    3 weeks ago

    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.Reporting to the Director of the Student Center Complex &...