Concierge

1 week ago

Philadelphia, United States Southern Land Company Llc Full time

**Why Southern Land?**

The 1909 Rittenhouse is a Southern Land Company development. Our full-service in-house team makes extraordinary living a reality by creating uniquely beautiful, best-in-class communities. We are a passionate group of dreamers with expertise in development, design, construction, property management, resident experience, and much more. We take pride in playing integral roles on transformative projects, focusing on both the physical space and the human experience, and we enjoy coming to work, where we collaborate and innovate in a warm, family-like culture.

**Position Summary**

Southern Land Company, a national real estate development and construction firm is seeking a full-time Concierge to join our dynamic team in 1909 Rittenhouse in Philadelphia, PA.

The 1909 Rittenhouse is more than just a home. It’s an oasis of refined living where every day is enriched with unrivaled, resort-style amenities and concierge services.***

**Primary Responsibilities**
- Warmly greet all guests and residents, demonstrating professional demeanor with all interactions.
- Accept reservations for events, classes, kid’s corner parties, etc.
- Promptly complete all resident requests, phone calls, questions, concerns.
- Maintain resident data base by entering data and generating Resident Directory
- Monitor and secure lobby and ensure common and entry areas are clean and orderly.
- Research local area dining, entertainment, shopping options, etc. to answer resident and guest questions about the neighborhood
- Provide directions, recommendations and reservations when requested.
- Pick up and deliver items as requested, including mail distribution
- Knowledge of emergency procedures and assist/respond accordingly when necessary.
- Performing other duties as requested by management

**Skills/Knowledge/Experience**
- Strong working knowledge of Microsoft Office.
- Ability to keep sensitive information highly confidential
- Excellent written and verbal communication skills.
- Strong and pleasant telephone and interpersonal skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person.
- Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple projects through to completion.
- Ability to work independently, prioritize work and ask for further clarification when necessary.
- Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.

**Education and Experience**
- High school diploma or equivalent
- 2+ years practical experience
- Fair Housing training
- YARDI property management software experience preferred

**Company Overview**

Southern Land Company believes that community is the heart of every successful development project. With that as our starting point, we create residential developments around the country that provide a generous, comfortable lifestyle to those that call them home. In support of our single family and multifamily projects, we also undertake key retail, office, and recreation developments to craft convenient, complete communities. We believe in big ideas and paying attention to every detail required to realize them.

**We Have**
- A strong brand recognized for quality, performance, and artistry
- Guiding principles of creativity and innovation
- An open mind for new ideas and creative methods
- A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and more

The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

**Required Education and Experience**
- High school diploma or equivalent
- 2+ years practical experience
- Fair Housing training

**Preferred Education and Experience**
- YARDI property management software experience

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