Financial Services Representative

2 weeks ago


Jamaica Plain, United States Arbour Hospital Full time

**Financial Services Representative Opportunity - Intake**

This is a full time position, working 40 hours per week.

**Arbour Hospital** is an important community resource for a wide range of vital behavioral healthcare services. We treat primary psychiatric and substance abuse disorders and constantly strive to meet the needs of our communities with treatment that address individualized behavioral health needs. At Arbour Hospital, we work diligently and compassionately to provide patients and their families with high-quality care and service excellence across a continuum of specialized behavioral health services. We have proudly served the residents of the greater Boston area since 1909. Our medical staff consists of psychiatrists who average 20 years of practice at our facility, providing a solid and trusted foundation for our patient-focused approach to behavioral healthcare. We stand ready to provide compassionate care through inpatient treatment and a strong continuum of aftercare services, community-based programs, and day treatment.

**Responsibilities**
- Assist Intake Coordinators with verification of insurance coverage (eligibility and benefits) for Inpatient, PHP and ECT admissions for intake coordinators in timely manner
- Knowledgeable about insurance requirements and correctly distinguishes among payers
- Maintain knowledge of contracted and non-contracted managed care organizations, including authorization requirements and how to access needed information on eligibility and benefits
- Ensure call sheets and insurance printouts are sent to the Business Office ensuring accuracy following established protocols
- Ensure complete and appropriate documentation
- Function as an Intake Coordinator during assigned hours each working shift as determined by Intake Director.

**About Universal Health Services**

**Requirements**:

- Bachelor’s Degree in psychology, social work, sociology, or another human services related field strongly preferred (_3 years prior hospital intake call center experience + High School Diploma may be substituted for a bachelor's degree)_
- Ability to multitask and work in a very fast paced environment
- _(1 of 3 below is preferred)_
- Preferred prior intake call center experience and/or insurance verification experience
- Preferred prior work in a business office/financial setting in a health care environment including managed care company or insurance company
- Preferred prior experience in admissions/business office in MD Office, ED or other health care setting, health care billing, or other position that includes knowledge about appropriate collection of demographic and financial data, insurance eligibility and verification

**EEO Statement**

We believe that diversity and inclusion among our teammates is critical to our success.

**Notice**

**Benefits**:

- 401(k)
- 401(k) 3% Match
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee stock purchase plan
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Tuition reimbursement
- Vision insurance

Experience level:

- No experience needed

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's (required)

Work Location: In person


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