Insurance Account Manager

**Insurance Account Manager**

Are you looking for a great place to work? Then look at **First American Insurance Agency.** We have been serving the Western Massachusetts community for over 30 years, specializing in personal, business, and group insurance. First American Insurance Agency is widely recognized for its work in the community, service excellence, trust, and integrity.

If you desire to build a successful career through relationship building, exceeding client service expectations and are passionate about being part of a successful team, we want to talk to you. Bring your enthusiasm, high energy, outgoing personality, excellent communication and technology skills.

We have an opportunity for a Multi-Line Insurance Account Manager to implement, service and manage the insurance plans of our personal and commercial lines clients. Put your skills, knowledge, and energy to work every day supporting our clients, promoting the growth of our team, and strengthening our community. The position may be flexible, with the potential to involve both onsite from Brimfield office location and remote work.

**Responsibilities**:

- Quote, propose and write both Personal and Commercial Lines insurance products and services.
- Counsel and advise on exposures and risks, and then offer solutions to help reduce, eliminate or transfer them.
- Regularly engage with clients to develop, nurture, and retain long term relationships.
- Pursue continuous education within our industry and of our product offerings.
- Participate in our proactive account renewal process.
- Ensure that all account files are properly documented within our management system.
- Consistently track new business opportunities and cross sells.
- Achieve and exceed sales, retention and growth goals and objectives.
- Collaborate and engage with all of our team members.

**Job Skills & Qualifications**:
Required
- High school diploma or equivalent.
- Sales, marketing or customer service experience.
- Ability to successfully obtain and or maintain the Mass. P&C insurance licensing exam.
- A high energy, outgoing personality, with excellent communication and technology skills.

Preferred
- College Degree, or Military experience.
- Insurance service or sales experience.
- A current Mass. P&C insurance license.
- Experience in servicing both Personal and Commercial Lines clients.
- Experience using Applied EPIC.
- Established relationships with seasoned Commercial Lines E&S brokers.

**Comprehensive benefit package**.

We offer competitive compensation (Base salary plus bonus and commission plans) and benefit package along with opportunities for professional development.

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home

Supplemental pay types:

- Commission pay

Weekly day range:

- Monday to Friday
- No weekends

Work setting:

- In-person
- Office

License/Certification:

- Insurance Producer License (preferred)
- Life Insurance License (preferred)

Work Location: In person