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CRM Field Clinical Representative

1 month ago

Nashua, United States Boston Scientific Corporation Full time

**Work mode**:Field Based**Territory**:United States**Additional Location(s)**: US-MA-Bedford; US-MA-Boston; US-MA-Burlington; US-MA-Cambridge; US-MA-Lexington; US-MA-Lowell; US-MA-Marlborough; US-MA-Natick; US-MA-Quincy; US-MA-Western/Springfield; US-MA-Worcester; US-ME-Southern/Portland; US-NH-Southern**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance**
- At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing - whatever your ambitions.**About the Role**:

- In the Cardiac Rhythm Management (CRM) division, we are dedicated to providing innovative solutions for irregular heart rhythms and heart failure and preventing sudden cardiac arrest. Our mission is to offer less-invasive care options for critical cardiac conditions, ultimately improving patient outcomes and quality of life. As part of Boston Scientific, a leader in medical technology, we have a rich history of nearly 20 years of pivotal research and development, expanding indications, and increasing access to life-saving therapies like ICD and CRT.**Role Overview**:

- As a vital member of our team, you will play a pivotal role in promoting our commercially approved products through comprehensive clinical education and sales support initiatives. You will be responsible for covering a defined region, engaging with current and potential customers, and contributing to the achievement of sales targets and revenue growth within specific product segments.**Responsibilities**:

- Clinical Support Excellence: Serve as the primary clinical resource for device implant coverage, troubleshooting, programming, and patient follow-up, ensuring optimal customer and patient outcomes.
- Educational Outreach: Conduct presentations and demonstrations to educate customers on the clinical benefits and proper usage of our products, utilizing various formats and platforms.
- Clinical Presence: Attend device implants in hospital labs and operating rooms, conducting patient follow-ups to ensure satisfaction and success with implanted products.
- Relationship Development: Foster strong relationships with hospital personnel, engaging in meaningful interactions and identifying key decision-makers to facilitate future sales opportunities.
- Problem Resolution: Address customer needs and complaints promptly and effectively, collaborating with cross-functional teams to develop innovative solutions.
- Inventory Management: Adhere to company and divisional guidelines for managing commercial inventory, ensuring availability and timely delivery of products.
- On-Call Commitment: Be prepared to fulfill on-call duties as required, demonstrating a commitment to patient safety and product quality 24/7.

**Required Qualifications**:

- 0-2 years of work experience, preferably with a bachelor’s degree in biomedical engineering, Science, Math, Business, or Nursing, or equivalent technical experience.
- Willingness to participate in rotational 24/7 on-call duties, including holidays and weekends.

**Preferred Qualifications**:

- Previous experience in an Electrophysiology (EP) Lab, device clinic, or Cardiac Catheterization (Cath) Lab.
- Background in medical device sales, sales support, clinical education, or clinical research.
- Self-starter mentality with the ability to work independently and efficiently while remaining accountable to team goals.
- Proficiency in communicating complex medical device software algorithms and therapies to diverse audiences.
- Excellent communication skills, with the ability to engage effectively with medical professionals and patients.
- Demonstrated ability to thrive in a dynamic, fast-paced work environment as part of a highly motivated team.

**Requisition ID**:584331At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.- Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code - 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

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