Store Manager

5 days ago


Lancaster, United States Columbia Sportswear Full time

**Total Rewards**:Quarterly Bonus Program to award store performance, Comprehensive Medical with FSA/HSA options, Dental, Vision, and Well-being plans, 401(k) participation with company matching
- **Wellbeing support**: Routine Time Off that starts immediately, Floating Holidays, Quarterly reimbursement program to support your health and fitness, and Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more.
- **Community impact**: We give back with paid DEI Hours and Volunteer Hours to support your passions
- **Growth opportunities**:Grow your career with the Tuition Assistance Program and learning/development courses
- **Employee discounts** from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear

**ABOUT THE POSITION**

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable customer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.”As the Store Manager, you will be a leader that plans and directs day-to-day operations of the store aimed to develop strategies to improve customer service, drive store sales, increase profitability, execute marketing and promotional directives that will increase sales and grow our existing customer base. This role is responsible for maintaining high store standards, fostering a positive environment, forecasting staffing needs and developing a recruiting strategy. The Store Manager develops a diverse team, associates and keyholders, to be prepared to successfully obtain their career goals and company goals.

**HOW YOU’LL MAKE A DIFFERENCE**
- Leads the store team to develop, evaluate and coach a diverse staff as necessary to maintain a high level of service and quality to meet customer experience expectations.
- Inspires, educates, guides and develops diverse associates and keyholders to meet short
- and long-range growth plans/career paths within the store, field and general office.
- Delivers on operating budgets and manages expense control within division guidelines to deliver positive results and meet profitability expectations.
- Ensures accuracy of all functions related to store operations to include both Front and Back of House Operations.
- Performs timely completion of all recordkeeping associated with applicants, new hires, payroll, performance reviews, coaching, disciplinary actions and terminations.
- Maintains appropriate inventory levels through effective replenishment, organization, shrink control and communication.
- Communicates regularly with Area/District Manager providing relevant market information and employee successes and challenges.

**YOU HAVE**
- Bachelor's or master’s degree, or applicable certification or equivalent experience
- 5 years functional experience
- Experience managing individual contributors and a department or has acted as a lead
- Strong problem-solving skills; ability to resolve technical, operational and organizational problems and drive decisions that impact finances, efficiency and effectiveness of the store
- Skill operating a Point of Sales (POS) system, and various software packages

**JOB CONDITIONS**
- Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise
- Occasionally requires the ability to work in place
- Ability to clearly communicate with others
- Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.
- This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. _

At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, ID theft, and legal services)


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