Personal Banker

**About BNC National Bank**

We are not just colleagues, we are a **team**. We care about YOU At BNC National Bank, you will gain valuable career knowledge and skills while enjoying outstanding benefits, generous paid time off, and a positive work environment.

BNC National Bank employees work together to have fun while making a positive impact within our local communities. We strive to provide professional and friendly service while exceeding the expectations of our customers, as well as our marketing and referral partners.

**Personal Banker**

As part of our consumer deposit and relationship management team, you will provide the proactive, friendly and efficient customer service that builds our consumer and small business customers’ trust and loyalty. Personal Bankers provide professional delivery of all primary deposit and withdrawal services to clients, to include all teller function, opening of new checking, savings, certificates of deposit, retirement and ODP accounts.

**Job Functions**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
- Cultivate knowledge of products, services and customer interests.
- Establish, maintain, and deepen customer relationships to achieve branch performance goals and provide excellent customer service.
- Identify and promote products aligned with customers’ financial and business needs.
- Efficiently open, and accurately complete documentation, to open and maintain accounts.
- Protect BNC and our customers by strictly following policies and procedures, maintaining bank security, and the confidentiality of customer information.
- Provide back-up support to branch with day-to-day operational transactions.
- Perform other duties as assigned.

**Salary**

$18.00 - $21.00 per hour, non-exempt

**Salary is a range and depends on level of experience**

**Schedule**

Full-time, 40 hours per week

8 hour shift, Monday - Friday, 8:00am - 5:00pm

**Wellness Benefits**
- Generous Paid Time Off (120 hours per year)
- Paid Sick Time (48 hours per year)
- Paid Holidays
- Paid Volunteer Opportunities
- Medical, Dental, and Vision Insurance
- Health Savings Account, Flexible Spending Account
- 401(k) w/Company Match
- Company-Paid Life and AD&D Insurance Policy
- Unum Supplemental Plans
- Employee Assistance Program

**Additional Benefits**
- Premium Checking Account
- Discounted Consumer Loans
- Tuition Reimbursement
- Continuing Education Opportunities

***Skills & Abilities Required**
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent relationship management and sales skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong strategic thinking skills
- Ability to make decisions that affect other people, the financial resources, and/or the image and reputation of the bank.

**Education & Experience Required**
- High School Diploma required
- One year experience and proficiency handling cash
- One year experience providing a high level of customer service

**Additional Education & Experience Desired**
- Additional business, sales, or communication education or training.
- Working knowledge of Microsoft Office software.
- Previous banking experience a positive.
- Working knowledge of bank deposit procedures, lending and credit products, and new account opening procedures.
- Considerable knowledge and understanding of credit and risk management, overdraft management, and pricing philosophy.

**_BNC National Bank is an EEO/AA employer: women, minorities, the disabled, and veterans are encouraged to apply._**

**Education**: Preferred
- High School or better in General Business
- Experience in related field or better in Finance

**Skills**: Preferred
- Excellent Communication
- Critical Thinking
- Customer Service
- Problem Solving
- Product Knowledge
- Teamwork
- Technical Ability

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish inf