Quality Assurance Specialist

2 weeks ago

Pleasant Prairie, United States Nosco Full time

**ABOUT US**

With over 115 years in the industry, Nosco provides printed cartons, labels, inserts and flexible packaging to its 400+ customers in the healthcare, natural health, personal care and consumer goods markets. Nosco is a subsidiary of Holden Industries, Inc., and is 100% employee owned. This offers a unique opportunity for our workforce to share in the success of the company through beneficial ownership.

**APPLY NOW & JOIN OUR EMPLOYEE OWNER TEAM**
- _________________

**SUMMARY**:
Nosco is looking for a Quality Specialist at our Pleasant Prairie, WI facility.

As an employee owner in this position, actively support the site operations teams to ensure conformance of products to Customer specifications and to ensure our processes are in compliance with our Quality System procedural requirements. This includes providing routine, direct support to the manufacturing floor consistent with the Lean principles of Leader Standard Work.

The core responsibilities for each QA Specialist will be a selection from the list below with a focus on either “Job Review / Release” or “Quality System Support” with cross training in place based on business needs.

**JOB DUTIES/RESPONSIBILITIES (THE “WHAT”)**:

- Support the achievement of the annual quality performance metrics established specific to Formal Complaints, Total Complaints and Customer Rejection Cost by routinely engaging in GEMBA activities in manufacturing.
- Take ownership for the release of manufactured product by performing the final QA / QC release activities including batch review, generation of customer documentation and ERP transactional release of inventory.
- Generates all customer facing documentation, generates color standards, and maintaining the color standard library.
- Provides in-process Quality System support to manufacturing personnel regarding defect disposition and isolation, set-up of inspections, initiation of sampling plans, quarantine of non-conforming materials, and completion of applicable documentation.
- As directed by the QA Manager or Quality Engineer, facilitates and/or oversees the root cause / corrective action investigation process associated with internal, external and supplier related non-conformances in compliance with Quality System procedures. This includes drafting customer responses as required.
- Performs appropriate QA follow-up and verification activities associated with Corrective and Preventive action plans that result from the various Nosco Quality System programs including NCR’s, SCAR’s, CAPAR’s, internal audits, customer audits and supplier audits.
- Support the achievement of a high level of compliance to the following Quality Management System Programs.
- Support 2-3 measurable process improvement projects annually.
- Other tasks and responsibilities as assigned by the QA Manager or Quality Engineer and Site Leader.

**LEADERSHIP (THE “HOW”)**:

- Lives and conducts business by a values-based "walking the talk." Leads by example and models exemplary behavior. Gains buy-in from team members, is transparent, credible, and trustworthy. Has the courage to tell the truth and is able to resolve conflict.
- Grasps the power of Employee Ownership, is committed to employee engagement, holds people in high regard. Encourages skill development and learning.
- Committed to lean and process improvement. Has a bias for action, and utilizes data to influence business decisions.
- Believes that most people want to do a good job and want to contribute to be part of a successful company.

**REQUIREMENTS**:

- Minimum High school graduate required, with further education/degree preferred or equivalent industry exposure and experience. Technical quality system and manufacturing experience is helpful, especially in a printing / packaging environment.
- Ability to demonstrate an acceptable level of computer system use and software aptitude to perform tasks as required adequately.
- Strong attention to detail and accuracy.
- Effective time management and organization skills, with an ability to prioritize many follow up responsibilities simultaneously and complete tasks on-time, complete and correct.
- Well-developed written and oral interpersonal communications skills, with the ability to effectively deal with individuals throughout the company.
- Flexible with regard to plant and shift assignment.
- Must meet the following physical requirements: Ability to sit, stand and walk for extended periods of time, must be able to regularly lift 15 pounds and occasionally lift up to 40 pounds, work at a computer for extended periods of time and have manual dexterity for computer work, long periods of concentration, etc.
- ASQ Certification of CQIA (Certified Quality Improvement Associate) is beneficial to the position and can be achieved through development objectives.

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- He

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