Hospitality - Front Desk Staff

3 weeks ago

Austin, United States Somerset Association Management Full time

Are you looking for a Great Place to work? Somerset and Associa (parent company) have received the Best Place to Work designation three times. You will be part of a seasoned team of professionals who help operate and maintain one of Austin's mid-rise condominium associations.

A Concierge is a hospitality customer service employee who works in a Condominium Association setting. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees. The Concierge will need a strong familiarity with the surrounding area to provide directions. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving & issuing packages for residents, assisting with move-in and move-outs, rentals, etc.

**Duties include but are not limited to**:

- Welcomes guests/new customers to facility.
- Performs various administrative/managerial tasks in support of facility's mission.
- Creates a positive experience for owners by attending to needs and answering questions.
- Other duties as assigned.

**Knowledge Skills**
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills.
- Self-motivated, proactive, detail oriented and a team player.

Education
- High school diploma High School Diploma or GED Required
- 0 - 3 years of directly related or closely related experience

**Job Type**: Part-time

Pay: From $17.00 per hour

Expected hours: 16 per week

Schedule:

- 8 hour shift
- Weekends only

Application Question(s):

- Available to work Saturday & Sunday
- Open 24/7 - Needing to fill the midnight to 8:00am shift.

**Experience**:

- Concierge or Customer Service: 1 year (required)

Shift availability:

- Night Shift (required)

Work Location: In person

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