Laboratory Manager, Microbiology

1 week ago

Boston, United States Boston Medical Center Full time

***:
Under the general direction of the Administrative Director, and in collaboration with the Chief of Laboratory Medicine and Section Medical Director, leads, manages, monitors, implements and supervises testing quality and compliance standards in the department of pathology & laboratory medicine at BMC and for affiliated community health centers (CHCs) as required. Manages a sub-specialty section for the Laboratory (Blood Bank and Transfusion Services, Central Receiving Area, Chemistry, Hematology, Phlebotomy). Ensures maintenance of standards that meet or exceed those required for College of American Pathologist (CAP) and The Joint Commission (TJC) accreditation and other external agencies (such as AABB, DPH). Champions BMCs RESPECT values.

**Position: Laboratory Manager,**

**Department: Microbiology Lab**

**Schedule: Full Time**

**ESSENTIAL RESPONSIBILITIES / DUTIES**:
**Leadership**
- Manages and leads a sub-specialty section of the Laboratory (including but not limited to one of the following: Blood Bank and Transfusion Services, Central Receiving Area, Chemistry, Hematology, Phlebotomy).
- Assumes full responsibility for all laboratory staff in their section and their actions
- Champions a laboratory and point-of-care environment that promotes quality and compliance for all laboratory related tests and services, to ensure patient and employee safety and satisfaction.
- Provides 24/7 call coverage.
- Contributes to and supports department Strategic Planning.
- Provides a technically sound environment to optimize the quality of laboratory services, including maintenance of equipment, evaluation of new equipment and test assays.
- Exhibits innovation in planning improvements, promoting new programs and problem solving in area of responsibility.
- Values and responds to customer feedback by taking corrective action or improving suboptimal services.
- Exercises good judgment skills to effectively articulate BMCs organizational values and to foster a cooperative spirit among the staff with regard to people within and outside the department.

**Fiscal Responsibility**
- Takes full fiscal responsibility for section, including but not limited to: preparing and managing an operating budget, managing staffing expenses and overtime (OT), capital budget, analyzing billing codes, preparing return on investment business analysis, fully supporting the revenue integrity of the Laboratory including accurate charges, billing and collections. Continually audits test billing codes to ensure accuracy. Continually monitors overtime to achieve BMC’s goal of

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