Concierge Lead
1 month ago
Supervise and coordinate the activities of the door staff/front desk team.
- Maintain a professional and welcoming atmosphere at the building's entrance.
- Ensure exceptional customer service standards and consistently met or exceeded.
- Handle resident inquiries, concerns and requests promptly and courteously
- Train and mentor door staff/front desk employees to uphold high service standards.
- Conduct regular performance evaluations and provide feedback to team members.
- Collaborate with Management to develop and implement operational procedures
- Address any security or safety issues promptly and effectively.
- Assist with scheduling and staffing to ensure adequate coverage.
- Maintain accurate records of daily activities and incidents.
- Previous experience in a supervisory role in a luxury residential setting preferred.
- Excellent communication and interpersonal skills
- Strong leadership abilities with a focus on team development.
- Ability to remain calm and composed under pressure.
- Proficiency in handling difficult situations and resolving conflicts.
- Attention to detail and commitment to excellence.
- Flexibility to work evenings, weekends and holidays as needed.
- Knowledge of basic security protocols and emergency procedures.
- Familiarity with computer systems and basic office software.
- Reliable mode of personal transportation.
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concierge. event professional
2 months ago
Chicago, United States CONCIERGE UNLIMITED INC Full timeJob DescriptionJob DescriptionResponsibilities:Re-establish personable concierge service assistance for signature corporate property.Provide creative, effective, innovative marketing/concierge service amenity, demonstrating distinct lead. Activate concierge presence visibility, services offerings, actively engage CUI savvy concierge resources, working...
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concierge. event professional
3 weeks ago
Chicago, United States CONCIERGE UNLIMITED INC Full timeJob DescriptionJob DescriptionResponsibilities:Re-establish personable concierge service assistance for signature corporate property.Provide creative, effective, innovative marketing/concierge service amenity, demonstrating distinct lead. Activate concierge presence visibility, services offerings, actively engage CUI savvy concierge resources, working...
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Market Director, Chicago, Illinois
4 weeks ago
Chicago, United States Concierge Auctions Full timeAbout Us:Concierge Auctions is the world's largest luxury real estate auction marketplace and has redefined how luxury properties are bought and sold through our exclusive auction platform. We expedite the traditional real estate process and connect buyers with the world's finest properties. Our transparent, efficient approach offers unparalleled...
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Market Director, Chicago, Illinois
3 weeks ago
Chicago, United States Concierge Auctions Full timeAbout Us:Concierge Auctions is the world's largest luxury real estate auction marketplace and has redefined how luxury properties are bought and sold through our exclusive auction platform. We expedite the traditional real estate process and connect buyers with the world's finest properties. Our transparent, efficient approach offers unparalleled...
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Market Director, Chicago, Illinois
4 weeks ago
Chicago, United States Concierge Auctions Full timeAbout Us:Concierge Auctions is the world's largest luxury real estate auction marketplace and has redefined how luxury properties are bought and sold through our exclusive auction platform. We expedite the traditional real estate process and connect buyers with the world's finest properties. Our transparent, efficient approach offers unparalleled...
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Market Director, Chicago, Illinois
3 weeks ago
Chicago, United States Concierge Auctions Full timeAbout Us:Concierge Auctions is the world's largest luxury real estate auction marketplace and has redefined how luxury properties are bought and sold through our exclusive auction platform. We expedite the traditional real estate process and connect buyers with the world's finest properties. Our transparent, efficient approach offers unparalleled...
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Community Concierge
2 months ago
Chicago, Illinois, United States YMCA of Metropolitan Chicago Full timeInspiring Change through the Power of Play Rauner YMCA is hiring a Community Concierge - Rentals team who want to turn their passion for customer service into a career.The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive change, whether it's through health and wellbeing, early education, violence prevention, or one of our other...
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Concierge / Ambassador
3 weeks ago
Chicago, United States Village Green Full timeJob DescriptionJob DescriptionCompany Description VILLAGE GREEN Founded in 1919, Village Green is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, to name a...
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Concierge / Ambassador
4 weeks ago
Chicago, United States Village Green Full timeJob DescriptionJob DescriptionCompany Description VILLAGE GREEN Founded in 1919, Village Green is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, to name a...
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Concierge / Ambassador
4 days ago
Chicago, Illinois, United States Village Green Full timeJob Description Job Description Company Description VILLAGE GREENFounded in 1919, Village Green is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, to name a few. We believe the accomplishments of any company are those of its people. As a...
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Concierge
4 weeks ago
Chicago, United States Crescent Heights Full timeJob DescriptionJob DescriptionJob Title: ConciergeDepartment: ConciergeReports To: Property ManagerFLSA Status: Non-Exempt Prepared Date: 03/15/2022 ABOUT NEMA CHICAGO:Brought to you by Crescent Heights®, NEMA is a lifestyle apartment brand inspired by each city it calls home. Thoughtful design; extensive amenity collections; and personalized, tech-powered...
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Concierge
3 weeks ago
Chicago, United States Crescent Heights Full timeJob DescriptionJob DescriptionJob Title: ConciergeDepartment: ConciergeReports To: Property ManagerFLSA Status: Non-Exempt Prepared Date: 03/15/2022 ABOUT NEMA CHICAGO:Brought to you by Crescent Heights®, NEMA is a lifestyle apartment brand inspired by each city it calls home. Thoughtful design; extensive amenity collections; and personalized, tech-powered...
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Concierge Associate
4 weeks ago
Chicago, United States SPS-North America Full timeJob DescriptionJob DescriptionJob Title: Concierge Associate Reports To: The Concierge Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview:The Concierge Associate provides exceptional office and front of office services. As the first face and first impression for SPS...
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Concierge Associate
3 weeks ago
Chicago, United States SPS-North America Full timeJob DescriptionJob DescriptionJob Title: Concierge Associate Reports To: The Concierge Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview:The Concierge Associate provides exceptional office and front of office services. As the first face and first impression for SPS...
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Personal Concierge
3 weeks ago
Chicago, Illinois, United States Hilton Full timeWaldorf Astoria is looking for a Personal Concierge to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach,...
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Personal Concierge
4 days ago
Chicago, Illinois, United States Hilton Full timeWaldorf Astoria is looking for a Personal Concierge to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach,...
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Personal Concierge
2 weeks ago
Chicago, Illinois, United States Hilton Full timeWaldorf Astoria is looking for a Personal Concierge to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach,...
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Lead Concierge associate
2 weeks ago
Chicago, United States SPS-North America Full time**Job Title**:Lead Concierge Associate** **Reports To**: The **Lead Concierge Associate** will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. **Job Overview**: The **Lead Concierge Associate** provides exceptional service and oversight by greeting and assisting all visitors and answering inbound calls....
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Les Clefs d'Or Chef Concierge
4 days ago
Chicago, Illinois, United States SOFITEL Full timeJob DescriptionAs a Les Clefs d'Or Chef Concierge, you will lead the guest experience creating a sense of luxury and care for our guests. From the moment they arrive to their parting farewell, you ensure our guests feel pampered and that their every wish comes true.What you will be doing:Caring for guests needs from pre-arrival through departure,...
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Lead Guest Service Agent
3 weeks ago
Chicago, United States The Experience Group Full time**Job Title**: Lead Guest Service Agent **Pay/Hours**:$22 per hour, 32-35 hours per week **Position Overview**: As the Lead Concierge at 900 North Michigan Shops, you will be responsible for providing exceptional customer service to our clientele, shoppers and visitors. Your primary objective is to ensure a seamless and enjoyable shopping experience,...