Residential Concierge

2 weeks ago


Manhattan, United States Safety Facility Services Full time

Safety Facility Services is in search of a friendly and professional concierge to manage all client services for our commercial and residential properties in the New York area. We’re searching for individuals who can provide high-quality service to all tenants and understands the worth of exceptional customer service.

As an on-call concierge, you can select to work a schedule that works for you. If you enjoy a flexible schedule and want to gain experience working in different luxurious residential and commercial buildings - or if you want to grow into the hospitality industry
- this is the job for you

Who You Are:

- You enjoy an evening schedule
- You adapt easily to different tasks at hand.
- You have a confident personality and enjoy interacting with others.
- You have excellent communication skills.
- You work well with other members of the building such as supers, porters, and building staff.
- You work well under little direct management.
- You are reliable, punctual, and have superb attendance.

What We Offer (full-time):

- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Sick Time Off
- Commuter Program
- Employee Referral Program
- 401k

Schedule:

- Saturday - Sunday, 3:00pm - 11:00pm

Pay Rate:

- $19.50/hr (Weekly pay, overtime pay rate when applicable)

Site Location:

- Manhattan, NY 10027

**Requirements**:

- Must have strong customer service skill
- Must have strong communication skills
- Must wear suit and tie with black dress shoes

Description:

- Welcome all guests into the buildings.
- Maintain control of all keys. This includes logging the keys in and out.
- Announce all visitors to the clients and tenants. Keep all visitors at the front desk until permission is received from the unit resident/tenant.
- Log in and secure all packages, deliveries, and other appropriate items at the designated area.
- Ensure that all visitors to the building are properly greeted, identified, and documented.
- Uphold and enforce all agency rules, regulations, policies, and procedures.
- Answer facility phones in a professional manner; keep a record of all actively engaged in the building clearly and articulately in logbooks
- Maintain a clean and pleasant environment.
- Log in and secure all packages, deliveries, and other appropriate items at the designated area
- Assist with opening/closing of doors.
- Assist with upkeeping and cleaning on lobby areas or designated common areas.

**Company Overview**

Safety Facility Services is an industry-leading provider of comprehensive facility maintenance services for commercial and residential properties of all sizes. We utilize customized technology and specialized systems to support our team of trained professionals, helping us deliver exceptional services to our customers. Founded in 1992 and currently servicing over 10mm SQF with over 500 employees, our company has evolved to include specialists in commercial cleaning, engineering and operations, architectural maintenance (metal, marble and wood), pest control, security, and lighting and energy solutions. And we’re about being sustainable, for your budget and the environment. It’s why we’re the fastest growing team in the eastern US.

**OUR VALUES**
Our company is comprised of a of a set of operating principles called "core values". They are “Mary Minds, One Mission; Everything with Integrity; Be Accountable; and Adapt & Grow. These core values serve as the foundation for who we are as a company, how we conduct business, interact with our customers and, last but certainly not least, each other. We have a grand vision to be the best at what we do while also "Building a Great Place to work".

**Diversity Statement**:
Safety Facility Services is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

**EEO Statement**: We are an equal opportunity employer. It is the policy of the company to hire, train, promote and pay its associates without regard to race, creed, color, religion, national origin, citizenship status, gender, marital status, age, disability, sexual orientation or veteran status.

Disclaimer: The above statement are intendant to describe the general nature and level of work being performed by the incumbent (s) of the jo