Dispatcher & Phone Operator (2nd Shift)

3 weeks ago

Reading, United States Reading Metro Full time

Reading Metro Transportation is looking to hire dispatchers for all shifts to manage all the growth

We are looking for dispatchers to work all hours of the day and all days of the week (24/7). We can accommodate everyone's work schedule.

**Responsibilities**
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information

**Skills**
- Proven experience as dispatcher or relevant position
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for emergency situations
- Proficient in English and Spanish (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma

**Job Types**: Full-time, Part-time, Contract

Pay: $15.00 - $25.00 per hour

Expected hours: 15 - 45 per week

**Benefits**:

- Flexible schedule
- Paid time off

Physical setting:

- Office

Schedule:

- Day shift
- Evening shift

Work Location: In person

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