Director of Operations 100% of Medical Paid

2 weeks ago


Chesapeake, United States Dave's Hot Chicken Full time

**Job Purpose**:
The Director of Operations is in charge of day-to-day operations and the long-term success of the market. The Director of Operations leads and manages the Restaurant General Managers to help achieve the goals and objectives.

**DUTIES, TASKS AND RESPONSIBILITIES**

**Operations Initiative**:

- Support in strategic planning in order to upturn proficiency, productivity, and efficiency of the projects and operations of the market.
- Manage the development, operations, and financial aspects of all restaurants within the territory.
- Direct restaurant operations to obtain optimum utilization of workforce and meet revenue/realized gross margin projections within budget.
- Directly involved in managing cost analysis on all restaurants to ensure consistent profitability, and to identify and make improvements where needed.
- Directly involved in achieving high guest satisfaction on all platforms, from tattle, birdeye, and mystery shopper audits.
- Responsible for maintaining high employee satisfaction and assist Restaurant General Managers in their employee satisfaction efforts in every restaurant.
- Responsible for the execution of the Company’s weekly, monthly, quarterly, annual, and long-term goals in line with the Company’s Vision, Mission and Core Values.
- Review and revisions to the Company’s current Standard Operating Procedures (SOPs) to more effectively manage the restaurant’s operations and its projected growth.
- Conduct quarterly performance reviews on all General Managers to continuously develop the TEAM and ensure performance is aligned with expectations.
- Submits weekly ops reports to analyze general economic, business, and financial conditions and their impact on the operations.
- Directs and coordinates estimating functions of the company to ensure accuracy, profitability, and competitive edge.
- Work collaboratively with other senior leaders and other departments to support their efforts in accomplishing Company goals.
- Directs monthly bonus program and measures progress in order to make changes to increase efficiency.

Pay: $95,000.00 - $110,000.00 per year

**Benefits**:

- Health insurance
- Life insurance
- Paid time off

**Experience**:

- Restaurant Multi Unit: 2 years (required)
- Restaurant General Manager: 3 years (required)
- Restaurant management: 4 years (required)

Work Location: In person



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