Liaison Patient Account

2 weeks ago

Hershey, United States Penn State Health Full time

**Penn State Health**:

- **Penn State Health Corporation
**Location**:US:PA:Hershey
**Work Type**:Full Time
**FTE**:1.00
**Shift**:Day
**Hours**:Hybrid between 8:00a and 5:00p

**SUMMARY OF POSITION**:
Under the direction of the Team Leader, the Patient Account Liaison interacts with customers relative to all patient account issues while maintaining excellent public relation skills. This requires an adherence to strict confidentiality guidelines and proficient usage of all billing systems. Performs all patient accounting functions including billing, follow up, adjustments, and refunds.

**MINIMUM QUALIFICATION(S)**:

- High School Diploma or equivalent
- HFMA Certified Revenue Cycle (CRCR) certification obtained within 1 year of date of hire

**PREFERRED QUALIFICATION(S)**:

- Previous experience in customer service or medical office billing is highly preferred

**WHY PENN STATE HEALTH?**

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

**Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below**:

- **_Be Well _**with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
- **_Be Balanced _**with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
- **_Be Secured _**with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
- **_Be Rewarded _**with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
- **_Be Supported _**by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

**WHY PENN STATE HEALTH CORPORATION?**

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.

Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.

**YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.
- This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities. _

**Union**:Non Bargained

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