Concierge/receptionist
1 week ago
Job Title: Concierge
Job Summary:
We are seeking a dedicated Concierge to join our team. As a Concierge, you will be the first point of contact for our members, providing exceptional customer service and ensuring their needs are met promptly and efficiently. Your role will involve assisting members with inquiries, reservations, workorders, and recommendations to enhance their overall experience.
**Responsibilities**:
- Greet members & guests in a friendly and professional manner upon arrival
- Assist members & guests with all needs promptly and effectively
- Maintain neat and organized lobby/common areas
- Coordinate with other staff to ensure seamless resident and guest experiences
- Address any member & guest complaints or issues in a timely and courteous manner
**Experience**:
- Previous experience in a front desk apartment or resort setting is preferred
- Strong customer service skills with a focus on member/resident/guest satisfaction
- Excellent phone etiquette and communication skills
- Knowledge of guest services principles and practices
- Effective time management skills to handle multiple tasks simultaneously
Pay: From $20.00 per hour
Expected hours: 8 - 10 per week
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekends as needed
**Experience**:
- Customer service: 2 years (required)
Ability to Commute:
- Scottsdale, AZ 85258 (required)
Work Location: In person
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