Assistant General Manager

1 week ago

Coney Island, United States Concern for Independent Living Full time

Cyclone Bagels is a brand-new Bagel shop located in Coney Island with the aspiration of adding and supporting our local (“veteran”) community and workforce. Cyclone Bagels is committed to create artisanal, consistent, high-quality Bagels for same day production’s inventory.

Cyclone Bagels is looking for an Assistant General Manager who will be responsible for making sure that the shop is set up for success every day. The Assistant GM oversees every aspect of service, food quality and is responsible for maintaining labor schedules, service standards and guest relations. The responsibilities also include, placing orders, assisting the staff when needed, and embracing a positive work environment.

**Duties and Responsibilities**:
15% Administrative Duties / in Office

85% Oversight of Café Service / present on Café Floor

Open and/or close the shop

Be knowledgeable about all aspects of the menu

Maintain POS system with all the updates (number of items, shortages, 86’s items, etc)

Daily walk through to inspect shop and report any issues to manager

Supervise that all side work is completed before, during and after each barista shift

Greets guest entering and leaving the shop

Completes daily reports of sales, waste and completes recaps for the day

Maintain a clean and tidy work area and dining areas (indoor and outdoor)

Ensure all displays are always full, tidy and with the correct signage

Accurately process all cash and credit payments along with cash report and deposits

Ensure all FOH and BOH equipment is cleaned and maintained

Be physically present in the café during service to ensure service standards are met

Guide, direct and train FOH staff to have comprehensive knowledge of the menu, and service standards

Observe the flow of service, providing assistance when necessary. Be aware of any bottlenecks or overwhelmed service areas and assist in real time

React to any problems that occur, taking action that shows the guest we care

Be aware of any guests with disabilities and make sure that all their needs are met

Make sure that all needed supplies are on the floor at all times

Maintain a healthy, happy and productive work environment for employees to foster loyalty and dedication

**Positions Supervised**: Head Baker, Cashiers, and Porters

**Salary Range**: $65-75k

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