Transformation Manager

3 weeks ago


Naperville, United States Stefanini, Inc Full time

Stefanini Group is looking for a **Transformation Manager** for a globally recognized company

**Summary**:

- Highly qualified and experienced Transformation Manager with a focus on IT services within the education industry.
- Skilled in project management, service delivery management, risk management, client satisfaction, and strategic planning.
- Proficient in program management, customer service, systems infrastructure development, IT, and relationship management.
- Proven track record of successfully leading transformation projects and implementing IT solutions.

**Competencies**:

- Strong leadership, communication, and organizational skills tailored for the education sector.
- Advanced problem-solving abilities with a focus on enhancing educational services through technology.
- Expertise in project coordination, progress tracking, and ensuring alignment with educational goals.
- Ability to manage multiple tasks efficiently while meeting deadlines crucial for academic institutions.

**Skills and Expertise**:

- Project Management specific to educational technology initiatives.
- Quality Assurance in educational IT services delivery.
- Customer Service customized for students, faculty, and staff in an academic setting.
- Client Satisfaction strategies tailored for the education sector's unique needs.
- Program Management focusing on educational transformation projects.
- Documentation & Reporting aligned with educational standards and requirements.
- Strategic Planning geared towards enhancing learning experiences through technology integration.

**Computer Proficiency**:

- Expertise in Public, Private, Hybrid Cloud architecture adapted for educational institutions' needs.
- Knowledge of Network Concepts (CCENT) applicable to academic network environments.
- Experience with Messaging platforms like Exchange and Lotus tailored for educational communication needs.
- Proficiency in Office 365 (SaaS) implementation for academic productivity tools usage**.**
- Expertise in Public, Private, Hybrid Cloud architecture adapted for educational institutions' needs.
- Knowledge of Network Concepts (CCENT) applicable to academic network environments.
- Experience with Messaging platforms like Exchange and Lotus tailored for educational communication needs.
- Proficiency in Office 365 (SaaS) implementation for academic productivity tools usage**.**

**Skills and Expertise**:

- Project Management
- Quality Assurance
- Customer Service
- Client Satisfaction
- Program Management
- Agile & Scrum Methodology
- Documentation & Reporting
- Performance Evaluation
- Strategic Planning
- Service Delivery Management
- Process Improvement
- Risk Management
- Forecasting and Budgeting



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