Banquet Captain

**Hotel**:
Franklin Embassy Suites

Banquet Captain

Full time

**Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence**:
**Job Pay Range**:$16.50- $19.47

Join a team of passionate associates who are committed to Hilton and Embassy Suites Brand. We have multiple opportunities at all levels of our organization.

We provide full Health Insurance options including short term and long term disability. Vacation Plans include holidays, sick time, and vacation time off. 401k plan with a company match and most importantly a career with real emphasis on promoting our hard working talent from within.

A company that prides itself on transparency and communication, you will feel at home joining the Atrium Hospitality team from the moment you start on Day one.

Our hourly positions are a great way to learn the business inside and out, cross training within multiple departments and reward career opportunities for associates who look to take the next step in their career path.

Hotel is conveniently located in the suburbs of Nashville with less than 30-minute commute to and from the center of Downtown Nashville.

**About Atrium Hospitality**

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
**Perseverance**:We will be better today than we were yesterday.

**Respect**:We treat others the way we would like to be treated.

**Inclusion**:We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

**Service **:We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

**Teamwork**:Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible.

**Innovation**:We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience.

**Primary Purpose**:
The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by

planning and implementing the serving details for the event.

**Work Performed**:
The Banquet Captain will be tasked with the following duties, responsibilities, and assignments:

- Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware;
- Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled;
- Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner;
- Ensures the servers are ready to serve the meal when its prepared;
- Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned;
- Maintain communication with the guest contact person for guest needs;
- Set-up, operate and dismantle audio-visual equipment;
- Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment;
- Able to perform job of Banquet Associate and Banquet Bartender;
- Able to understand departmental forecasting to ensure appropriate staffing levels;
- Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory;
- Ensures service standards are being followed and takes corrective action when they are not;
- Guide, direct, and motivate banquet staff;
- Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
- Any and all other work as required to complete the primary purpose of the position.

**Qualifications**:
**Required Prior Experience**:
Previous customer service experience

Six months of banquet food service experience

**Preferred Prior Experience**:
Prior leadership experience

**Preferred Education**:
High School diploma or equivalent

**Required Licenses/ Certification**:
Food Safety certificate or complete training during initial 90 days.

Alcohol certification or complete training during initial 90 days.

**Physical**:
Ability to lift, pull and push up to 50 pounds.

Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift

**Other**:
Must be flexible to working days, early mornings, evenings, nights, weekends and holidays.
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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it