Current jobs related to Customer Care Voice Associate - Providence - NTT DATA
-
Customer Care Voice Associate
2 days ago
Providence, Rhode Island, United States NTT DATA Full timeJob Description:At NTT DATA, we are committed to delivering exceptional customer experiences through our innovative solutions and services. We are seeking a highly skilled Customer Care Voice Associate to join our team in Providence, Rhode Island.The ideal candidate will possess excellent communication and problem-solving skills, with a strong understanding...
-
Customer Care Voice Associate
1 month ago
Providence, United States NTT DATA Full timeJob Description: Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both...
-
Customer Care Voice Associate
3 days ago
Providence, United States NTT DATA Full timeJob Description: Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both...
-
Customer Service Associate
4 months ago
Providence, United States Greenlining Management Full timeGreenlining is a telecommunication-based consulting sales and marketing firm. We help our client's popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter Customer Service Associate to assist with our firm's strategic and...
-
Traveling Registered Nurse
2 weeks ago
Providence, Rhode Island, United States Rhode Island Hospital Full timeJob DetailsRhode Island Hospital is seeking a skilled Traveling Registered Nurse to join our team in a Tele List A VOICE ADVANTAGE INTERVIEW role.Key ResponsibilitiesProvide high-quality patient care in a fast-paced tele environment.Collaborate with interdisciplinary teams to develop and implement effective care plans.Participate in ongoing education and...
-
Customer Service Associate
2 months ago
Providence, United States Savers | Value Village Full timeDescription Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
-
Customer Service Associate
2 months ago
Providence, United States Savers Value Village Full timeJob DescriptionJob DescriptionJob Title: Customer Service AssociateWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...
-
Customer Service Associate
3 days ago
Providence, Rhode Island, United States Stop & Shop Full timeJob SummaryAs a Customer Service Associate at Stop & Shop, you will play a vital role in maintaining the cleanliness and organization of our stores. Your responsibilities will include sweeping and mopping floors, collecting carts, disposing of trash, and keeping restrooms and workstations clean. You will also greet and assist customers when available, making...
-
Customer Service Associate
2 weeks ago
Providence, Rhode Island, United States Stop & Shop Full timeJob SummaryWe are seeking a highly motivated and detail-oriented individual to join our Store Support Team as a Customer Service Associate. As a key member of our team, you will play a vital role in maintaining the cleanliness and organization of our store, ensuring a positive shopping experience for our customers.Key Responsibilities• Greet and assist...
-
Sales Associate/Customer Service
4 months ago
Providence, United States Cygnus Management Group Inc Full timeJob DescriptionJob DescriptionSales Associate/Customer ServiceCygnus Management Group has several openings for a Sales Associate/Customer Service for our promotional marketing firm in Rhode Island! CMG is quickly becoming one of the fastest growing and most successful marketing & sales firms in the Northeast Market. We provide exceptional customer service...
-
Customer Service Associate
3 weeks ago
Providence, Rhode Island, United States European Wax Center Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at European Wax Center. As a Sales Associate, you will play a critical role in creating an exceptional guest experience, engaging with our guests to understand their needs, and providing personalized recommendations to achieve their...
-
Customer Solutions Associate
2 weeks ago
Providence, Rhode Island, United States CVS Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Solutions Associate to join our team at CVS Health. As a key member of our customer support team, you will be responsible for resolving complex issues and providing exceptional customer service to our members and providers.Key ResponsibilitiesAssist members and providers with resolutions...
-
Customer Solutions Associate
3 days ago
Providence, Rhode Island, United States CVS Health Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Solutions Associate to join our team at CVS Health. As a key member of our customer service team, you will be responsible for resolving complex issues and providing exceptional service to our customers.Key ResponsibilitiesAssist customers with billing statements, payment information,...
-
Customer Solutions Associate
1 week ago
Providence, Rhode Island, United States CVS Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Solutions Associate to join our team at CVS Health. As a key member of our customer support team, you will be responsible for resolving complex issues and providing exceptional customer service to our members and providers.Key ResponsibilitiesAssist members and providers with resolutions...
-
Customer Service Associate
4 weeks ago
Providence, Rhode Island, United States The Cheesecake Factory Full timeThe Cheesecake FactoryBecome a vital part of our team at The Cheesecake Factory as a Restaurant Associate/Team Member. In the role of a Cashier, you will be responsible for:Welcoming and assisting guests for to-go and curbside delivery, ensuring a friendly atmosphereEfficiently managing phone orders to enhance customer satisfactionGuiding guests in their...
-
Customer Service Associate
4 months ago
Providence, United States RI Temps, Inc. Full timeJob DescriptionJob DescriptionJob Title: Customer Service RepresentativeIndustry: Wireless EquipmentPosition Summary:We are seeking a Customer Service Representative for our Wireless Equipment company. The ideal candidate will possess prior knowledge and skills in Salesforce and 1-3 years of professional experience in customer service-related work....
-
Sales Associate
4 months ago
Providence, United States Drybar Shops Full timeOverview: Drybar is expanding and we are opening a brand new location in Downtown Providence next month! Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us thats blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to...
-
Customer Service/Warehouse Associate
2 weeks ago
Providence, United States Mohawk Industries Inc Full timeJoin the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...
-
Customer Service/Warehouse Associate
2 weeks ago
Providence, United States Dal-Tile Corporation Full timeJoin the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...
-
Customer Service Associate
2 months ago
East Providence, United States Savers Value Village Full timeJob DescriptionJob DescriptionJob Title: Customer Service AssociateWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...
Customer Care Voice Associate
4 months ago
**Position's General Duties and Tasks**
**In these roles you will be responsible for**:
- Answer incoming phone calls from healthcare providers regarding benefits and eligibility, billing and payments, authorizations for treatment, explanation of benefits, etc.
- Create written correspondence if issues were not resolved during the call
- Conduct provider outreach phone calls to collect missing information from medical providers.
- Route inquiries needing further investigation to the appropriate department and conduct routine case checks as needed.
- Complete all relevant documentation necessary to track provider issues and facilitate the reporting of overall trends.
**Requirements for this role include**:
- Ability to work regularly scheduled shifts from Monday to Friday, 8PM to 5AM Eastern Standard Time.
- Undergraduate degree or equivalent that required 3+ years of formal studies using English language as a medium of communication.
- 1+ year(s) of healthcare industry experience in a Provider (hospital/doctor's office)
** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.**
About NTT DATA Services:
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.