Patient Service Representative

4 weeks ago

West Chester, United States Advanced Pulmonary & Sleep Associates Full time

**In this position you will serve as the first point of contact greet patients or the last point of contact when they leave our office.** At check
- in you will greet and check-in patients, get patient information, collect payments, assist with necessary paperwork, and fulfill other customer service or administrative duties. Check-out you will be responsible for completing the tasks as a doctor request with scheduling and completing forms for testing and procedures. Assist with patient flow and HIPPA. Obtain and submit for prior authorizations (to that team) and all forms that go with these steps. You would be the key person for scheduling the next appointments and making sure the patient has what they need to seen in the office after all testing and requests are made for a follow-up appointment. Ability to work both independently and in a team. Ability to sit in front of computer as required. Demonstrated commitment to professional development. Able to work flexible hours. Being pleasant and personable over the phone as well as in person required. Our patients are important to us and we treat them like family. The hours for this position are Monday through Thursday 8:30 to 5:30 and Friday 8:30 to 3:30 ( we are done at 2 most Fridays but scheduled till 3:30.) Wednesdays you could be asked to travel to the Glenn Mils location for 1/2 day on occasion.

Pay: $18.00 - $19.00 per hour

**Benefits**:

- 401(k)
- Health insurance
- Paid time off

Healthcare setting:

- Private practice

Medical specialties:

- Pulmonology

Schedule:

- Monday to Friday

Application Question(s):

- In this position the doctor on occasion may have an emergency visit and or running behind and this requires on occasion a staff member to be here 15-20 minutes late. Are you able when this arises to stay and understand it is part of the position?

**Experience**:

- Customer service: 4 years (required)
- Medical terminology: 2 years (required)
- Computer skills: 4 years (required)

Ability to Relocate:

- West Chester, PA 19380: Relocate before starting work (required)

Willingness to travel:

- 25% (required)

Work Location: In person

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