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IT Asset Management

4 months ago

Phoenix, United States ER2 Full time

**Why We Exist**:
At Revive IT & ER2, we desire to grow a sustainable company that provides opportunity for individuals to continuously improve and grow.

**What We Actually Do**:
ER2 helps large organizations with seamless new technology hardware installation, efficient equipment management, and zero-waste disposal. ER2's unique business model enables the donation of thousands of computers to under-resourced communities, working towards reducing the digital divide.

ER2 is a leading provider of new and refurbished hardware purchasing solutions and Accidental Damage Protection (ADP) services specifically tailored for schools. Our dedicated focus on meeting the unique needs of educational institutions has established us as a trusted partner in the industry.

Additionally, through our sister company, Revive IT, we are dedicated to providing professional, quality refurbished computers and other tech to customers across the globe.

**Our Vision**:
To Empower Uniqueness via our: Team Members, Clients, Environment, and Community.

**How We Behave**:
We are: Constantly Improving | Acting in Humility | Living a Life of Servanthood | Relentlessly Pursuing Excellence

**_ But what does this really mean?_**

In short, no task is "beneath" you. It's our job to make sure the next guy or gal has enough toilet paper. We all have chores; Even our CEO can be found cleaning/stocking bathrooms

Being a part of the ER2 Family means you...
- Respect your peers and place of work
- Strive to always set the next person up for success
- Seek out feedback in hopes to become better
- Give of yourself while expecting nothing in return

If you can commit to those valueswe cannot wait to hear from you

**BEFORE YOU APPLY**:
**AFTER YOU APPLY**:
**THE PERKS**:

- Competitive wages
- Welcoming, caring, and dedicated team members
- Fun culture with family-like vibes
- 401(k) with company match
- Paid Time Off
- Company Branded Attire Allowance
- Professional & Personal Growth and Development Opportunities
- Real Life Skills Training
- Healthcare coverage for full-time employees
- a comprehensive benefits package that includes medical, dental, vision and life insurance
- A workplace built on continuous improvement - we work to ensure that everything we do adds value to our customer: Better process, easier work day, great product, on time, happy customers, successful company

All ideas are welcome, everyone has a voice here - unused employee genius is a big waste

**THE OPPORTUNITY**:
We are seeking an experienced IT Asset Management Team Leader to lead our ITAM team managing deployment and inventory of IT hardware assets for corporate clients. You will oversee ITAM operations and serve as key account manager and point of contact. You will manage the ITAM Technicians in our warehouse facility, preparing new and used devices for deployment, managing inventory, and imaging and configuration services to provision devices according to client specifications.

This is an excellent opportunity to lead an ITAM team that supports the complete IT device lifecycle needs of our corporate clients, equipping corporate employees with the IT hardware tools they need to be productive.

This is a full-time exempt position M-F 8am-5pm.

**THE PERFECT FIT**:

- You're an adaptive individual, excited, and engaged in self-learning and overcoming new obstacles.
- You enjoy leading, developing, and motivating teams.
- You have a deep understanding of IT Operations, Asset Management Systems, and vocabulary.
- You're very proficient on a computer.
- You have excellent time management skills.
- You have general IT repair tech knowledge.
- You're focused on continuous improvement and familiar with Lean principles.
- You’re responsive to customer and employee needs.
- You can effectively communicate with various levels of management and stakeholders.
- You're able to work with little to no supervision.
- You have a desire to work in an ever changing environment and can manage change.
- You have great attention to detail.
- You work with a sense of urgency and rapidly respond to shifting priorities.
- You’re a strategic thinker able to plan and prioritize effectively.
- You're innovative and a problem solver.
- You're reliable and dependable.
- You are an excellent communicator and relationship builder.

**THE DAY TO DAY**:

- Oversee receipt, verification, and inspection of new and used IT hardware shipments including laptops, desktops, printers, and related peripherals.
- Ensure the team delivers excellent customer service and meets our client SLA requirements.
- Serve as a contact, working closely with the Account Management Team, for clients and participate in client meetings in a professional manner as requested.
- Lead regular business reviews to discuss services, performance, and planning.
- Forecast and plan staffing, inventory, and other operational needs.
- Analyze inventory levels, establish and maintain optimal stock levels, and oversee inventory man