**Position Summary**

**Key Position Points**:
Position: Branch Administrator

Location
- This is a Regional Position in our Northeast Region. Hybrid is available, but must be able to commute to one of the following branches:

- Bow, NH
- Marlborough, MA
- Bridgewater, MA

**Essential Duties and Responsibilities**
- Subject matter expert in operations billing, invoice processing, and work order closing for the branches
- Completes and files disposal, pumping, and other necessary reporting by town and state for regional operations.
- First point of contact at the branch level for customer service and billing questions from the corporate office
- Works with customer service to enter pricing and ensure all orders are being processed through billing.
- Works with customers regarding billing issues, questions and complaints.
- Assists in any other administrative task as assigned.

**Knowledge, Skills, and Abilities**
- Ability to understand instructions furnished in written, oral or diagram form.
- Proven ability to work independently and manage pressure to meet deadlines in a fast-paced environment.
- Ability to manage and quickly adapt to changing priorities and responsibilities.
- Ability to learn operating procedures quickly and be able to execute consistently up to standard.
- Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs.
- Ability to speak, cooperate and communicate effectively with customers, co-workers and management.
- Proficiency in Microsoft Suite (Word, Excel, Outlook)
- Ability to perform basic math functions.
- Highly detail oriented.

**Required Qualifications**
- Must have High School Diploma or Equivalent
- Minimum 1 - 3 years in Administrative or Customer Service Role
- Must be able to operate in a drug-free workplace.
- Must possess reliable transportation or ability to commute to office daily.

**Company Offered Benefits**
- Room for Growth
- Medical, dental and vision insurance
- Employer paid life insurance
- Employee discount for services offered in your area
- Matching 401K
- 6 paid holidays, 2 paid floating holidays and generous paid time off plan

Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks and related waste systems. Headquartered in Marlborough, MA we offer a full suite of services to business, residential and municipal customers throughout the East Coast. Wind River Environmental is an Equal Opportunity Employer.