Admissions Specialist

3 weeks ago

Houston, United States Positive Recovery Centers Full time

**Positive Recovery Centers (PRC)** is the world’s first drug and alcohol treatment program that combines positive psychology with effective evidence-based approaches. The treatment plans we offer combine time-tested, tried, and true treatment approaches with innovative interventions that enhance well-being by cultivating its components: positive emotions, engagement, relationships, deeper meaning, and achievement. We embrace those fighting addiction and relapse to help create a sober, meaningful life worth living.

**PRC** currently has 20 locations statewide and was recognized by the Houston Business Journal in 2021 as one of the top places to work. We are presently seeking an enthusiastic and compassionate Admissions Specialist to join our admissions team at our Clear Lake, TX location. Salary will be commensurate with experience.

**Position Description**:
The Admissions Specialist supports the organization by managing incoming inquiries via phone calls, online requests, and referrals from external hospitals and facilities, ensuring empathetic and compassionate communication with both clients and their families. Additionally, they oversee the coordination of assessments and admissions across various locations and departments.

**Essential Functions**:

- Accurately documents clinical and client communications and uploads into EMR.
- Comprehends and communicates all levels of care offered, and individually prescreens for admissions and referrals.
- Maintains a working knowledge of our insurance contracts and coordinates appropriately.
- Understands benefits, communicates financial responsibilities to clients and their families, and collects payments.
- Serves as a liaison between internal staff and families, other institutions, referral sources, client advocates, etc.
- Facilitates crisis management and interventions
- Follows up daily on all open inquiries.
- Other duties as assigned.

**Minimum Qualifications, Skills, and Abilities**:

- High school diploma or equivalent.
- Minimum of two (2) years of experience in Substance Abuse treatment or Behavioral Health.
- Strong attention to detail with keen problem-solving and analytical skills
- Ability to work in a team and independently and efficiently coordinate and prioritize multiple tasks, projects, and schedules in an allotted time frame.
- Ability to communicate positively and professionally with excellent oral and written communication skills, including spelling, grammar, and punctuation.
- Proficient in Microsoft Office Suite and accurate in typing and data entry.
- Prior experience in admissions within a substance abuse setting is preferred.

**Minimum Qualifications, Skills, and Abilities**:

- High school diploma or equivalent.
- Minimum of two (2) years of experience working in a professional setting.
- Strong attention to detail with keen problem solving and analytical skills.
- Ability to work independently, and efficiently coordinate and prioritize multiple tasks, projects, and schedules in an allotted time frame.
- Ability to communicate in a positive and professional manner with excellent oral and written communication skills including spelling, grammar, and punctuation.
- Proficient in Microsoft Office Suite and accurate in typing and data entry.
- Prior experience in admissions within a substance abuse setting is preferred.

**Full-time**

**Pay**: $17.00 - $18.00 per hour

**Benefits**:
401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

**Schedule**: 8-12 hour shifts

Evening/Night shifts

Weekends availability needed

People with a criminal record are encouraged to apply

**Education**: High school or equivalent (required)

**Experience**: professional workplace: 2 years (required)

12-step program: 1 year (preferred)

**Work Location**: In person

Pay: $17.00 - $18.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance

Schedule:

- Evenings as needed
- Nights as needed

People with a criminal record are encouraged to apply

**Education**:

- High school or equivalent (required)

**Experience**:

- professional workplace: 2 years (required)
- 12-step program: 1 year (preferred)
- Benefit verification: 1 year (preferred)

Work Location: In person

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