Office Support Specialist Supervisor

3 weeks ago

Braintree, United States Mass Rehabilitation Commission Full time

**The Massachusetts Rehabilitation Commission (MRC) is a learning and participatory performance culture with an emphasis on high performance teams, individual performance/contribution/impact, and engaging in activities to promote and support a program/division/agency (e.g., committee membership, Roadmap workgroup membership, presenting at Town Halls). In addition, MRC is an agency committed to diversity, equity, inclusion, and racial equity, as well as innovation, transformation, and change, and creating a culture of agility, excellence, and belonging.**

**Duties and Responsibilities (these duties are a general summary and not all inclusive)**:

- Fiscal and administrative support to Area office. Provides all fiscal transactional duties and support services such as calendar management (which may be confidential), scheduling meetings or events, coordinating and scheduling office space for testing, meetings, etc., and may perform other administrative support.
- Supervise Office Support Specialist I in all administrative functions to ensure policy compliance and efficient and timely delivery to services to consumers.
- Provide all training for the Office Support Specialist I on agency equipment, technology platforms, state tracking systems and general office procedures.
- Provides cross-training to supervised staff in all areas of Administrative and Fiscal support. May assist all office staff on administrative functions.
- Handle fiscal needs, invoicing, and billing needs in partnership with Office of Financial Management and Budget to comply with all fiscal requirements.
- Compiles and submits Administrative Fiscal account data (Purchase of Service, CIES, Pre-ETS, etc.), monthly or as requested.
- May review MRCIS reports monthly for accuracy and monitors office e-file systems.
- Maintain administrative budget tracking. Encumber funds, reviews billing statements for accuracy, signs off on payment vouchers for vendors, batches and submits to OFMB.
- Reviews employee travel expense vouchers in accordance with state and federal regulations.
- Maintains enough area office Supplies by ordering via state contracts utilizing ComBUYS, MMARS etc., and processing payment of office supplies, keeps updated office inventory, purges records in MRCIS, destroys closed cases, arranges for equipment repair, and assist with surplus inventory and disposal requisitions.
- Perform other duties as required.

**Required Qualifications**:

- Excellent written, oral, and digital communication skills.
- Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources
- Strong time management, planning, and organizational skills
- Knowledge and the ability to maintain standard electronic filing systems and records.
- Ability to think creatively, analytically, and to work proficiently
- Ability to deal tactfully, maintain harmonious working relationship with others and establish rapport with persons from different ethnic, cultural and/or economic backgrounds.
- Proficient usage of Microsoft Office products including Excel and Outlook and other software programs.

***Preferred Qualifications**:

- Skilled in operating general office machines and equipment.
- Ability to communicate effectively in oral expression. To establish and maintain harmonious working relationships and deal tactfully with others.
- Ability to use technology required for the job, including technology critical for remote work (e.g., Zoom, Outlook calendar, Teams, etc.).

**About the Massachusetts Rehabilitation Commission**

The Massachusetts Rehabilitation Commission (MRC) promotes equality, empowerment and independence of individuals with disabilities. These goals are achieved through enhancing and encouraging personal choice and the right to succeed or fail in the pursuit of independence and employment in the community. The MRC provides comprehensive services to people with disabilities that maximize their quality of life and economic self-sufficiency in the community.

**Pre-Offer Process**:
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 and select option 4.

**Applicants should submit a **cover letter** and **resume** for the **Office Support Specialist Supervisor - Braintree/Plymouth** requisition.**

**Qualifications**

**Minimum Entry Requirement**:
Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:
**Substitutions**:
I. An Associate’s or higher degree with a major in business administration, business management or public administration may be substituted for a maximum

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