Driving Instructor Supervisor

3 weeks ago

Costa Mesa, United States Automobile Club of Southern California Full time

The Supervisor of Driver Services Instruction is responsible for supervising the field personnel and daily field operations of Driver Services programs throughout California and in emerging markets. The position is responsible for managing the daily activities of all team members to ensure classroom and in-car training is conducted within approved parameters, documentation is completed timely and accurately, student outcomes meet assigned targets, and staff uses available hours productively.

**Responsibilities include**:
Direct, coordinate, and control the activities and progress of an assigned team of Driver Instructors.

Manage the daily activities of all team members to ensure classroom and in-car training is conducted within approved parameters, documentation is completed timely and accurately, student outcomes meet assigned targets, and staff uses available hours productively.

Various HR Administrative tasks, such as timekeeping, performance evaluations, etc.

Prepare and conduct performance appraisals. Commend employee progress and/or take appropriate corrective action designed to improve performance or to correct failures in order to meet Club and departmental standards.

Supervise employees’ compliance with Club policy, safety procedures, Federal and State laws, including, but not limited to, payroll and attendance, and approve necessary reports in compliance with those laws.

Analyze current operating activities, and report to management as requested.

Monitor quality of instruction in car and classroom.

Review survey results for feedback on program/process improvement.

Participate in organized and ad hoc meetings for the purpose of recommending changes in operating methods, business plans and training curriculum.

**Qualifications**:
High School diploma or equivalent required. Four-year college degree in education, business, or management, or equivalent combination of education and work experience preferred.

3+ years prior driver training program or related experience preferred.

Professional verbal and written communication skills required.

Knowledge of current traffic safety trends, driver safety, driver training practices and training theory preferred.

Advanced organization, planning, and conflict resolution skills required.

Demonstrate strong coaching, interpersonal, and effective presentation skills.

Demonstrate leadership ability to motivate a group of employees towards a desired result.

Proficiency with Microsoft Office software, including Outlook, Word, PowerPoint, and Excel preferred.

Valid driver’s license and an acceptable driving record are required.

Maintain valid license in assigned territory as Driving Instructor.

May also be required to maintain licensure as Driving School Operator where required.

**The starting pay range for this position is**:
$66,560.00 - $76,300.00
Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.**Remarkable benefits**:

- Health coverage for medical, dental, vision
- 401(K) saving plan with company match AND Pension
- Tuition assistance
- PTO for community volunteer programs
- Wellness program
- Employee discounts

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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