Security Guard RHode Island Convention Center
2 weeks ago
Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview:
Under direct supervision from the Director of Safety & Security and/or the Security Manager, the Security Guard provides general protection of facility property and personnel; monitors facility and protects against fire, damage and theft; provides general information and assistance to facility guests; and serves as the lead for all Base Security systems. In the absence of the Director of Safety & Security and/or Security Coordinator, the Security Guard may receive event-related instructions from Event Managers or general instructions from the Manager on Duty.
This role will pay a wage of $15 to $18.50.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).
Job expires 8/31/2024
About the Venue:
The Rhode Island Convention Center (RICC) is located in the heart of Providence’s downtown. The RICC features 100,000 square feet of flexible exhibit space and an additional 67,000 square feet of ballroom, breakout and meeting spaces. Capable of hosting trade shows, consumer shows, exhibits, receptions, banquets, meetings, tournaments and competitions, and, of course, conventions, event planners will enjoy a collaborative partnership with our knowledgeable and professional staff. The RICC is connected to the Amica Mutual Pavilion and the 564-room Omni Providence Hotel, and in turn, Providence Place, a downtown shopping destination filled with big-name retailers and an assortment of dining and entertainment options. Known to locals as "The AMP PVD," the 14,000-seat Amica Mutual Pavilion (formerly the Dunkin' Donuts Center) is home to the AHL Providence Bruins and the Big East Providence College Friars. The arena hosts sporting events, major concerts, family shows and trade shows.
**Responsibilities**:
- Observe facilities and equipment for needed maintenance and repairs; recognize and report damage and safety hazards. Complete incident report forms in accordance with department standards, including photos where appropriate, documenting damages.
- Observe public; provide general information, directions and assistance to facility guests; report suspicious behavior to the Security Base Operator.
- Assist medical personnel by directing traffic, crowd control and securing needed equipment.
- Exchange all current facility information with base officer coming on duty.
- Check Lutron system hourly for the status of all facility lights. Have operational knowledge of Lutron system, including the partitioning of meeting spaces as requested.
- Maintain logs, Issues and receives equipment. Manage lost and found operation.
- Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
- Be aware of the location and use of emergency alarms and equipment; Monitor the facility’s Fire Alarm System and follow established procedures in case of fire, power outages, civil unrest or other emergencies. Review on an ongoing basis and be prepared to implement the policies and procedures in the Center’s Emergency Preparedness Manual.
- Ensure correct and orderly flow of event personnel from shift to shift; maintain open dialogue with all event supervisors; monitor and maintain event staff sign-in sheets in absence of Security Coordinator.
- Sign all visitors in and out; issue and maintain outside vendor/visitor badges.
- Maintain a comprehensive log of all pertinent facility information throughout entire work shift.
- Monitor CCTV system throughout work shift and report any unusual activity to the Director of Safety & Security, Security Coordinator and Roving Security Guard.
- Activate and disseminate pertinent information through the Center’s emergency Public Address system.
- Provide general information, directions and assistance to facility clients and guests.
- Perform regular inspection of CCTV, Access Card Reader, and fire/life safety equipment.
- Maintain the Security Base office in a clean, presentable and professional appearance.
- Informs and educates violators of policies and procedures.
- Perform other duties as required.
Qualifications:
**Knowledge of**:
- Behavioral Observation and Surveillance Skills
- CCTV Systems**, **Card Access Reader Systems**, **Fire Alarm Systems**, **Lutron Lighting System
**Ability To**:
- Remain engaged and alert through the entirety of each work shift.
- Maintain a professional appearance as well as a professional work ethic.
- Be able to communicate clearly and concise
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