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Front Desk Associate

4 months ago

Galloway, United States Colonial Inn Full time

**Overview**:
We are seeking a dedicated Front Desk Agent to join our team in providing exceptional guest experiences at our hotel. If you have a passion for hospitality and enjoy interacting with guests, we would love to have you on board.

**Responsibilities**:

- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide accurate information about the hotel facilities and services
- Assist guests with reservations and booking arrangements
- Manage phone calls and reservations with excellent phone etiquette
- Resolve guest issues promptly and professionally
- Maintain a tidy and organized front desk area

**Skills**:

- Experience in the hotel or hospitality industry
- Proficiency in guest services and front desk operations
- Multilingual abilities are a plus
- Strong customer service skills with a focus on guest relations
- Ability to handle various front desk tasks efficiently

**Job Types**: Full-time, Part-time

Pay: From $16.58 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Free parking
- Paid time off

Schedule:

- Day shift
- Evenings as needed
- Evening shift

Work setting:

- In-person
- Resort

Ability to Commute:

- Galloway, NJ 08205 (required)

Work Location: In person