Pac - Patient Access Specialist (Full Time)
2 weeks ago
**DESCRIPTION OF POSITION**:
Under the direction of the Patient Access Center Supervisor this employee is responsible for promoting a caring and compassionate environment that allows Lake Charles Memorial Hospital to provide an individualized experience to our patients. This employee is devoted to promoting excellent patient and provider relations that encourage a lasting connection. This position gives our patients the access to the care they need by ensuring all scheduled and unscheduled procedures have been authorized by the payer. As well as providing a patient estimate prior to services, when possible, to ensure point of service collections are completed in accordance with established departmental policies and procedures.
**RESPONSIBILITIES AND DUTIES**:
- Employee is knowledgeable of the LCMH Financial Assistance program and is well versed and able to give a clear definition of the program to all customers.
- Employee is able to recognize when someone may need assistance and offers assistance without hesitation.
- Quantifies applicable patient portions on each patient and discuss' financial obligations. Is able to comfortable negotiate with the patient to meet their needs as well as their obligations.
- Employee completes patient estimates using Clearance.
- Employee is knowledgeable of CPT and procedure codes and is able to accurately complete estimates.
- Uses Clearance on all applicable patients and only excludes those that have Medicaid, Medicare and a secondary insurance, and those patients who qualify for full coverage under financial assistance.
- Employee strives to meet cash collection goals.
- Employee is knowledgeable about insurance processing and is able to explain deductibles, coinsurance, co-payments and how processing occurs.
- Employee uses PCA (Compliance Advisor) for all applicable patients by entering the appropriate diagnosis and CPT codes to ensure payor coverage.
- Employee clearly documents the necessity of an ABN so that all staff on front end comprehends what steps need to be taken.
- Employee clearly documents all actions on accounts to ensure the success of any employee who touches the account in any manner.
- Employee documents the name of the insurance company, phone number(s), website, and reference numbers given.
- Employee also scans appropriate documentation to the patients account for future reference.
- Employee is knowledgeable of the LCMH Financial Assistance program and is well versed and able to give a clear definition of the program to all customers.
- Employee is able to recognize when someone may need assistance and offers assistance without hesitation.
- Quantifies applicable patient portions on each patient and discuss' financial obligations. Is able to comfortable negotiate with the patient to meet their needs as well as their obligations.
- Employee completes patient estimates using Clearance.
- Employee is knowledgeable of CPT and procedure codes and is able to accurately complete estimates.
- Uses Clearance on all applicable patients and only excludes those that have Medicaid, Medicare and a secondary insurance, and those patients who qualify for full coverage under financial assistance.
- Employee strives to meet cash collection goals.
- Employee is knowledgeable about insurance processing and is able to explain deductibles, coinsurance, co-payments and how processing occurs.
- Employee uses PCA (Compliance Advisor) for all applicable patients by entering the appropriate diagnosis and CPT codes to ensure payor coverage.
- Employee clearly documents the necessity of an ABN so that all staff on front end comprehends what steps need to be taken.
- Employee clearly documents all actions on accounts to ensure the success of any employee who touches the account in any manner.
- Employee documents the name of the insurance company, phone number(s), website, and reference numbers given.
- Employee also scans appropriate documentation to the patients account for future reference.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
**EDUCATION AND WORK EXPERIENCE**:
- High School graduate or GED certificate.
- Previous work experience in healthcare or medical insurance environment preferred.
- Basic office and keyboarding skills and the ability to use computer, printer, fax machine, scanner and calculator.
- Basic math skills for collection and reconciliation purposes.
- Proficient skills and understanding of Word and Excel.
- Ability to use multiple databases and hospital specific software.
- Interpersonal skills to interact effectively with patients from various backgrounds in a professional, enthusiastic, courteous and caring manner.
- Appropriate phone etiquette.
- Complete understanding of time of service collections and collection goals. Basic knowledge of
-
PAC - Patient Access Specialist (Full Time)
7 days ago
Lake Charles, United States Lake Charles Memorial Hospital Full timePAC - Patient Access Specialist (Full Time) Department: Centralized Patient Access CenterLocation: Lake Charles, LADESCRIPTION OF POSITION:Under the direction of the Patient Access Center Supervisor this employee is responsible for promoting a caring and compassionate environment that allows Lake Charles Memorial Hospital to provide an individualized...
-
PAC - Patient Access Specialist (Full Time)
1 week ago
Lake Charles, United States Lake Charles Memorial Hospital Full timePAC - Patient Access Specialist (Full Time) Department: Centralized Patient Access Center Location: Lake Charles, LA DESCRIPTION OF POSITION: Under the direction of the Patient Access Center Supervisor this employee is responsible for promoting a caring and compassionate environment that allows Lake Charles Memorial Hospital to provide an individualized...
-
PAC - PATIENT ACCESS REPRESENTATIVE (FULL TIME)
Found in: Careerbuilder One Red US C2 - 3 days ago
Lake Charles, LA 70602, USA, United States Lake Charles Memorial Hospital Full timeDESCRIPTION OF POSITION:The Patient Access Center Representative will be responsible for answering & directing incoming calls, completing a full registration on new patients, updating existing patient demographics and financial information, scheduling, and rescheduling appointments, and making outbound calls to schedule appointments. Maintains positive...
-
Patient Access Specialist
17 minutes ago
Lake Charles, United States Lake Charles Memorial Hospital Full timeOF POSITION: The patient access specialist performs administrative duties including, but not limited to: referrals, maintain provider schedules, prior authorizations for procedures/tests/medications, schedule outside procedures/testing, and performs Clinic, Patient Access, Specialist, Patient, Processing, Healthcare
-
Patient Access Representative
2 weeks ago
Lake Charles, United States Lake Charles Memorial Health System Full time**Memorial Medical Group Patient Access Representative** **DESCRIPTION OF POSITION**: - The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropriate. The patient access representative is trained in performing a wide...
-
Patient Access Representative
2 weeks ago
Lake Charles, United States Lake Charles Memorial Health System Full timeJob DescriptionJob DescriptionMemorial Medical Group Patient Access Representative DESCRIPTION OF POSITION:The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropriate. The patient access representative is trained in...
-
Patient Access Representative
2 weeks ago
Lake Charles, United States Imperial Health Full timeJob DescriptionJob DescriptionGastroenterologyThis position is: Full TimePosition Location: Lake Charles, LAJOB DESCRIPTIONJob Title:Patient Access RepresentativeGENERAL SUMMARY OF DUTIES:Patient Access Rep is needed to provide front office duties in a medical office setting. Duties include:Scheduling patientsInsurance verificationPoint of service...
-
Patient Access Representative
2 weeks ago
Lake Charles, United States Imperial Health Full timeJob DescriptionJob DescriptionDr. Cascio Sports & OrthopaedicsThis position is:Full TimePosition Location:Lake Charles, LAJOB DESCRIPTIONJob Title:Patient Access RepresentativeGENERAL SUMMARY OF DUTIES:Patient Access Rep is needed to provide front office duties in a medical office setting. Duties include:Scheduling patientsInsurance verificationPoint of...
-
Patient Access Representative
2 weeks ago
Lake Charles, United States Imperial Health Full timeJob DescriptionJob DescriptionDr. SpringerThis position is:Full TimePosition Location:Lake Charles, LAJOB DESCRIPTIONJob Title: Patient Access RepresentativeGENERAL SUMMARY OF DUTIES:Primary duties include: scheduling patients, insurance verification, point of service collections, electronic medical record data entry, and answering...
-
Patient Access Representative
2 weeks ago
Lake Charles, United States Imperial Health Full timeJob DescriptionJob DescriptionCardiologyThis position is:Full TimePosition Location:Lake Charles, LAJOB DESCRIPTIONJob Title: Patient Access RepresentativeGENERAL SUMMARY OF DUTIES:Scheduling patientsInsurance verificationPoint of service collectionsElectronic medical record data entryAnswering phone callsREQUIREMENTS:Previous medical office experience...
-
Patient Access Registrar
2 weeks ago
Lake Charles, United States SWLA Center for Health Services Full timeJob DescriptionJob DescriptionSalary: DOEJOB DESCRIPTION JOB TITLE: Patient Access Registrar DEPARTMENT: Front Desk – Welcome Desk Specialist SUPERVISED BY: Site Manager SUMMARY: The Registration Clerk is responsible for greeting incoming patients and visitors with excellent customer service. This position requires the employee to...
-
Patient Access Representative- Check In
3 days ago
Lake Charles, United States Center for Orthopaedics Full timeJob DescriptionJob DescriptionGENERAL SUMMARY OF DUTIES: To represent Center for Orthopaedics in a courteous, efficient and friendly manner by receiving patients all patients to the Center for Orthopaedics office. ESSENTIAL FUNCTIONS: Greets and checks in patients in a courteous and friendly manner.Obtains updated insurance cards and identification cards as...
-
PATIENT ACCESS REPRESENTATIVE
Found in: Careerbuilder One Red US C2 - 3 days ago
Lake Charles, LA 70602, USA, United States Lake Charles Memorial Hospital Full timeMemorial Medical Group Patient Access RepresentativeDESCRIPTION OF POSITION:* The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropriate. The patient access representative is trained in performing a wide range of...
-
PATIENT ACCESS REPRESENTATIVE
Found in: Careerbuilder One Red US C2 - 2 days ago
Lake Charles, LA 70602, USA, United States Lake Charles Memorial Hospital Full timeMemorial Medical Group Patient Access RepresentativeDESCRIPTION OF POSITION:* The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropriate. The patient access representative is trained in performing a wide range of...
-
Patient Access Representative
2 weeks ago
Lake Charles, United States Imperial Health Full timeJob DescriptionJob DescriptionLaboratory This position is:PRNPosition Location:Lake Charles, LAJOB DESCRIPTIONJob Title: Patient Access RepresentativeGENERAL SUMMARY OF DUTIES:Scheduling patientsInsurance verificationPoint of service collectionsElectronic medical record data entryAnswering phone callsREQUIREMENTS:Experience: Previous medical office...
-
Patient Account Specialist Senior
4 days ago
Lake Charles, United States Thomas Talent Network, LLC Full timeJob DescriptionJob DescriptionExperience with hospital Insurance claims, follow up and denials/resolutions. Responsible for performing billing, A/R follow-up and credit balance resolution activities which result in claim payment.Patient Account Specialist Senior- Onsite Lake Charles, LA, 70601 Monday-Friday 8 hours Experience with hospital Insurance claims,...
-
Patient Access Representative
2 days ago
Saranac Lake, United States Adirondack Health Full time**Primary location Lake Placid, may be asked to float as needed to other locations**Position Summary:To perform the patient access functions in a manner to promote positive relationships with patients, physicians, hospital departments and visitors. To perform patient access duties in accordance with established policies and procedures of AH, as well as...
-
Registered Cardiac Sonographer
2 days ago
Lake Charles, United States Lake Charles Memorial Hospital Full timeNI Cardiology Reg Cardiac Sonographer DESCRIPTION OF POSITION/RESPONSIBILITIES AND DUTIES: * Performs high quality diagnostic echo-cardiograms for both inpatients and outpatients. * Performs high quality peripheral vascular studies for both inpatients and outpatients. * Performs and processes ultrasound studies in cardiac and vascular resulting in high...
-
IT Help Desk Specialist I
2 weeks ago
Lake Charles, United States CareerBuilder Full timeThe Help Desk Specialist provides front line support to our end users. This position is entry level and has a large opportunity for advancement into multiple avenues of Information Systems. Help Desk Specialist I have a basic understanding of computer hardware and software while maintaining a high level of patience in a fast-paced environment. The position...
-
IT Help Desk Specialist I
Found in: Talent US C2 - 20 hours ago
Lake Charles, United States Lake Charles Memorial Health System Full timeDESCRIPTION OF POSITION: The Help Desk Specialist provides front line support to our end users. This position is entry level and has a large opportunity for advancement into multiple avenues of Information Systems. Help Desk Specialist I have a basic understanding of computer hardware and software while maintaining a high level of patience in a fast-paced...