Technical Services Manager

2 weeks ago

Hampton, United States CMT Services Inc Full time

**Job Summary**:
Hampton Roads Transit is looking to hire an ERP Technical Services manager that can deliver value to the agency utilizing Microsoft Dynamics 365 Finance and Operations software system to manage its agency finances.

**Essential Job Functions**:
(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)
- Participates in developing and monitoring department goals, objectives, and systems.
- Identify and resolve IT and technical issues relative to financial system.
- Hold regular progress meetings with departmental management to ensure software is providing information the agency requires.
- Develop and manage the tactical plan for implementation of updates, fixes, and enhancements to include development of timelines and documentation regarding the implementation process.
- Work closely with all HRT Departments to ensure customer needs are met.
- Research product development options and aids in analysis for product direction.
- Supervises critical path activities to troubleshoot or escalate appropriately.
- Assist in aligning IT with business requirements
- Analyze requested system changes to ensure intended impact and prioritize implementation appropriately.
- Serve as technical resource to assist in continued growth and utilization of the software system.
- Identify customer needs and understand the difference between functional and technical support.
- Coordinate with the Database Services, Information Technology and Technology Project teams to quickly resolve issues.
- Responsible for the management, productivity and quality of service and work of direct reports.
- Manage records created and received in compliance with the Hampton Roads Transit Records Management Policy and Procedures.
- Responsible for maintaining a general awareness of Hampton Roads Transits EMS. Responsible for handling all related job responsibilities in accordance with the following: HRT’s Environmental Policy, relevant EMS Standard Operating Procedures, and Emergency Management Plan.
- Prepare and/or coordinate with other departments any documentation required in support of the FTA triennial reviews, drug and alcohol audits, independent audits, state audits, EEO program audit, etc.
- Performs other duties as assigned.

**Required Knowledge, Abilities and Skills essential to Job Functions**:

- Technical knowledge of ERP Applications.
- Must have the ability to quickly identify problems and implement solutions with mínimal downtime
- Must have strong critical thinking skills, using logic and analysis to identify the strengths and weaknesses of different approaches.
- Strong interpersonal, organizational and communication skills are essential
- Strong people manager who can handle a varied workload and potential stressful situations
- Able to work with groups to build consensus
- Positive, flexible, pro-active approach to delivery
- Able to deal with uncertainty.
- Reliability and willingness to assume responsibility for achieving team goals.
- Strong customer service background. Detail oriented, with excellent verbal, written, interpersonal presentation and negotiation skills.
- Experience managing programs involving full life cycle deployment from conception to production managing and working with departments on all aspects of solution delivery.
- Ability to motivate, inspire, counsel, and facilitate individuals and teams to take responsibility and accountability for the goals will be an added advantage.
- Implement and lead an effective business process change management process that pro-actively identifies business process changes and incorporates an appropriate impact analysis and approval for such changes across the project team
- Good interpersonal skills with experience interfacing effectively between business and IT teams.
- Ensuring regulatory compliance, at all times, by defining and ensuring adherence to established processes and maintaining updated documentation at all times.
- Strong quantitative, analytical and problem-solving skills.
- Ability to effectively convey information and work well in structured and non-structured environments.
- Ability to interface with end users and effectively understand and support their requirements.
- Ability to handle multiple tasks simultaneously and meet multiple deadlines.
- Ability to effectively multi-task and adapt to a rapidly changing environment.
- Excellent written and verbal communication skills with a strong customer focus.
- Proven experience using Microsoft Office Suite (Excel, Word, Projects, etc.).
- Adhere to Project Management practices and business change control process.

**Required Software Knowledge and Skills essential to Job Functions**:
Essential Software Applications:
Microsoft - Outlook, Word, Excel, and PowerPoint; Microsoft Dynamics Finance and Operations AX2012 or D365.

**Safety Responsibility**:
Perform all job duties and responsibilities in a safe manner to protect oneself, fellow empl

  • ERP Technical Services Manager

    1 week ago

    Hampton, United States Quantum Strides LLC Full time

    About the job **ERP TECHNICAL SERVICES MANAGER** The client is looking to hire an ERP Technical Services manager that can deliver value to the agency utilizing Microsoft Dynamics 365 Finance and Operations software system to manage its agency finances. **Essential Duties and Responsibilities**: (Duties listed are neither intended to be all inclusive nor to...

  • erp technical services manager

    2 weeks ago

    Hampton, Virginia, United States Quantum Strides LLC Full time

    About the job ERP TECHNICAL SERVICES MANAGER Job Summary: Our innovative and growing company is seeking to hire experienced candidates for the position of ERP Technical Services Manager. We look forward to viewing your resume. The client is looking to hire an ERP Technical Services manager that can deliver value to the agency utilizing Microsoft Dynamics...

  • ERP Technical Services Manager

    1 week ago

    Hampton, United States Hampton Roads Transit Full time

    **This position opportunity is 100% On-Site or Hybrid per HRT Telecommuting Policy.** Hampton Roads Transit is looking to hire an ERP Technical Services manager that can deliver value to the agency utilizing Microsoft Dynamics 365 Finance and Operations software system to manage its agency finances. **Essential Job Functions**: (Duties listed are not...

  • Technical Customer Service Specialist

    2 months ago

    Hampton, United States Southern States, LLC Full time

    Job DescriptionJob DescriptionJob Summary: The Technical Customer Service Specialist is focused on achieving and maintaining a reputation and perception for high quality and customer satisfaction for the Power Switching Division. This position provides strong technical support and responsiveness for customers and defines and deploys the customer service...

  • NASA Missions Schedule Analyst- Remote

    4 weeks ago

    Hampton, United States Cornell Technical Services Full time

    Job DescriptionJob DescriptionSalary: DOECTS seeks a Schedule Analyst Subject Matter Expert to provide technical expertise to the Evaluations, Assessments, Studies, Services, and Support (EASSS) contract. This contract supports NASA Headquarters Science Mission Directorate (SMD) and facilitates NASA’s pursuit of the most noteworthy approaches for missions,...

  • Cost Analyst- NASA Missions- Remote

    4 weeks ago

    Hampton, United States Cornell Technical Services Full time

    Job DescriptionJob DescriptionSalary: DOECTS seeks a Cost Analyst Subject Matter Expert to provide technical expertise to the Evaluations, Assessments, Studies, Services, and Support (EASSS) contract. This contract supports NASA Headquarters Science Mission Directorate (SMD) and facilitates NASA’s pursuit of the most noteworthy approaches for missions,...

  • Cost Analyst- NASA Missions- Remote

    4 weeks ago

    Hampton, United States Cornell Technical Services Full time

    Job DescriptionJob DescriptionSalary: DOECTS seeks a Cost Analyst Subject Matter Expert to provide technical expertise to the Evaluations, Assessments, Studies, Services, and Support (EASSS) contract. This contract supports NASA Headquarters Science Mission Directorate (SMD) and facilitates NASA’s pursuit of the most noteworthy approaches for missions,...

  • Technical Services Specialist

    1 month ago

    Hampton, United States City of Hampton, VA Full time

    Perform as a Technical Services Specialist with primary duties as a Master Electrician and Assistant Production Manager.  Installs, tests, and repairs electrical services and a variety of electrical equipment such as transformers, panel boards, disconnect switches, motor starters, relays, and computer cables to ensure electrical power meets national and...

  • Technical Services Specialist

    2 weeks ago

    Hampton, United States City of Hampton, VA Full time

    Perform as a Technical Services Specialist with primary duties as a Master Electrician and Assistant Production Manager. Installs, tests, and repairs electrical services and a variety of electrical equipment such as transformers, panel boards, disconnect switches, motor starters, relays, and computer cables to ensure electrical power meets national and city...

  • Proposal Evaluator SME- NASA Missions

    1 month ago

    Hampton, United States Cornell Technical Services Full time

    Job DescriptionJob DescriptionSalary: DOEWe are seeking Subject Matter Experts with significant experience in the design, development and operation of missions, spacecraft and instruments relevant to NASA’s goals. We help NASA evaluate proposals and review programs for investigations intended to help answer the big questions of Earth Science, Heliophysics,...

  • Proposal Evaluator SME- NASA Telecommunications

    4 weeks ago

    Hampton, United States Cornell Technical Services Full time

    Job DescriptionJob DescriptionSalary: DOEWe are seeking Subject Matter Experts with significant experience in the design, development and operation of missions, spacecraft and instruments relevant to NASA’s goals. We help NASA evaluate proposals and review programs for investigations intended to help answer the big questions of Earth Science, Heliophysics,...

  • Proposal Evaluator SME- NASA Telecommunications

    1 day ago

    Hampton, United States Cornell Technical Services Full time

    Job DescriptionJob DescriptionSalary: DOEWe are seeking Subject Matter Experts with significant experience in the design, development and operation of missions, spacecraft and instruments relevant to NASA’s goals. We help NASA evaluate proposals and review programs for investigations intended to help answer the big questions of Earth Science, Heliophysics,...

  • NASA Missions Schedule Analyst- Remote

    2 months ago

    Hampton, United States Cornell Technical Services LLC Full time

    CTS seeks a Schedule Analyst Subject Matter Expert to provide technical expertise to the Evaluations, Assessments, Studies, Services, and Support (EASSS) contract. This contract supports NASA Headquarters Science Mission Directorate (SMD) and facilitates NASA's pursuit of the most noteworthy approaches for missions, payloads, spacecraft, instruments, and...

  • NASA Missions Schedule Analyst- Remote

    2 weeks ago

    Hampton, Virginia, United States Cornell Technical Services LLC Full time

    CTS seeks a Schedule Analyst Subject Matter Expert to provide technical expertise to the Evaluations, Assessments, Studies, Services, and Support (EASSS) contract. This contract supports NASA Headquarters Science Mission Directorate (SMD) and facilitates NASA's pursuit of the most noteworthy approaches for missions, payloads, spacecraft, instruments, and...

  • NASA Missions Schedule Analyst- Remote

    4 weeks ago

    Hampton, United States Cornell Technical Services LLC Full time

    CTS seeks a Schedule Analyst Subject Matter Expert to provide technical expertise to the Evaluations, Assessments, Studies, Services, and Support (EASSS) contract. This contract supports NASA Headquarters Science Mission Directorate (SMD) and facilitates NASA's pursuit of the most noteworthy approaches for missions, payloads, spacecraft, instruments, and...

  • Manager, Homeless Services

    2 weeks ago

    Hampton, United States Hampton-Newport News Community Services Board Full time

    **Homeless Services Manager** **Work Schedule: Monday-Friday 8:30 am-5 pm** **Salary: $58,269** The Safe Harbors Program is intended to reduce homelessness by providing housing first. It is also designed to maximize consumers' opportunities and independence by providing quality support, training, and individualized services to individuals who are homeless...

  • Manager, Homeless Services

    4 weeks ago

    Hampton, United States Hampton-Newport News Community Services Board Full time

    Job DescriptionJob DescriptionHomeless Services ManagerWork Schedule: Monday-Friday 8:30 am-5 pmSalary: $58,269The Safe Harbors Program is intended to reduce homelessness by providing housing first. It is also designed to maximize consumers' opportunities and independence by providing quality support, training, and individualized services to individuals...

  • Technical Services Analyst

    3 days ago

    Hampton, United States SAIC Full time

    DescriptionSAIC is looking for computer user support specialists/technicians to support the Air Force AOC (Air Operations Center) Block 20 Tier 1 Help Desk at Langley AFB, in Hampton, VA. This Kessel Run team will support global Department of Defense/Air Force AOC operators who use fully-integrated, next generation software to plan, monitor, direct,...

  • Technical Director, Structural Castings

    2 months ago

    Hampton, United States Howmet Aerospace Full time

    Minimum Qualifications * Bachelor of Science degree in an Engineering discipline. * Minimum 15 years experience in the manufacture of Investment Castings with some level of plant operational management. * Experience in producing castings in at least two of the following alloy groups - Aluminum, Superalloy or Titanium. * Strong written and verbal...

  • Technical Director, Structural Castings

    4 weeks ago

    Hampton, United States Howmet Aerospace Full time

    Minimum Qualifications * Bachelor of Science degree in an Engineering discipline. * Minimum 15 years experience in the manufacture of Investment Castings with some level of plant operational management. * Experience in producing castings in at least two of the following alloy groups - Aluminum, Superalloy or Titanium. * Strong written and verbal...