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Front Counter Crew

1 month ago

Rockford, United States Dairy Queen Full time

**Front Counter Crew Member**

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the _Dairy Queen_ brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

- Be an ambassador of the _Dairy Queen_ brand and be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the _Dairy Queen_ brand
- Assist fans with menu navigation and product ingredient questions
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Calmly solve fan concerns and embrace _Dairy Queens_ service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- Prepare treat products following restaurant, health, and safety standards and procedures
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management

**Requirements**:

- Communicate positively with fans and co-workers constantly during shifts
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift and able to lift 50 pounds
- Practice established food handling procedures and meet any local health regulations
- Exhibit good manners, proper personal hygiene and promptness
- Have fun and maintain a positive attitude at all times

Brand: Dairy Queen

Address: 1601 East Riverside Boulevard Rockford, IL - 61114

Property Description: DQ ForestHill

Property Number: 13408

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