Retail Store Leader

4 weeks ago


Highland, United States Asurion Full time

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.
**Store Leader**

**Company**:uBreakiFix by Asurion
**Location**:U.S. & Canada Stores

***

uBreakiFix by Asurion store leaders are vital stakeholders in our business. They are the face of the Asurion store network and drivers of our growth trajectory. At Asurion, our mission is to be the go-to destination when people need help with the technology that keeps them connected.

**Starting Pay -** $22.50 per hour + uncapped sales & repair commission opportunities. Top performers can earn $1000.00 - $3500.00 per month on top of their base hourly rate.
- Inspire and motivate people to achieve their full potential
- Set and achieve stretch goals based on your progress (daily results)
- Use problem-solving skills to help customers and can help your team feel empowered to do the same
- Enjoy going above and beyond to solve a problem and ensure a positive customer experience
- Are always working hard to do your best and perform at a high standard
- Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.

**We’re looking for creative problem-solvers and excellent people managers who can**

**Lead your team to meet and exceed goals**
- Achieve your store’s goals for repair volume, speed (turnaround time), sales, and store profit
- Drive sales, profitability, operational, and customer service metrics through coaching and problem-solving based on accountability performance indicators of the store
- Maintain inventory levels
- Keep a clean store and create a welcoming space for customers and employees

**Develop your team to achieve their potential**
- Lead by example and motivate your team to achieve goals
- Train, develop, and coach your team members (repairs, customer service, and sales)
- Identify team member strengths and development areas to empower them to work effectively
- Conduct performance reviews for team members and provide feedback

**Be willing and able to support any job in the store**
- Back of house:

- Fix devices as needed (phones, tablets, and laptops)
- Diagnose tech issues and conduct tests for quality device repair
- Front of house:

- Provide excellent customer service
- Ensure team members use product knowledge and sales tactics that meet our ‘Serve, Solve, and Sell’ method with every customer interaction
- Provide tailored tech repair and subscription coverage solutions to customers based on needs and opportunity

**Generate local demand**
- Develop high-value relationships in the community
- Plan and make marketing runs to drive business to the stores (e.g., to carrier stores)

**Here’s what you’ll bring to the team**:

- 1+ years of leadership experience, including coaching and training team members
- 2+ years of experience in customer service or related field
- Retail experience

**We take care of you (benefits/perks)**:

- Competitive pay and inclusive benefits (health, dental, and vision)
- Performance-based incentives
- Retirement savings plan
- Paid time off
- Employee Assistance Program
- Life insurance
- Continuing education support
- Ongoing training to grow your skills
- Opportunities for advancement

**About Asurion**

As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 700 stores, or can even come to you.


  • Director, in Store

    4 weeks ago


    Highland, United States Macy’s Full time

    **About** Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide...


  • Highland, United States NAPA Full time

    Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if...


  • Highland, United States Office Depot Full time

    Primary Responsibilities : Accountable for store’s controllable profit and advises the General Manager on a weekly basis on progress to plan and implements detailed actions to improve store profitability. Responsible for accurate and efficient processing of all merchandise in accordance with established procedures, deadlines and visual merchandising...

  • Store Manager

    3 weeks ago


    Highland, United States Burlington Stores Full time

    **LOCATION** 10225 Indianapolis Blvd Highland IN US 46322 **Overview** If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Store Manager! Are you a proven leader with strong communication and organization skills? Can you lead a...


  • Highland, United States Asurion Full time

    **Posting Title**:Retail Sales Technician (Electronics Repair) **Job Title**:UBF1009 - UBIF Technician Our **Retail Sales Technician** role has big-time impact! If you enjoy helping people repair and get to know their tech devices, this role is for you. At Asurion, we provide great customer service and a positive experience for our employees. We have a...


  • Highland, United States Party City Full time

    **WHAT DO YOU BRING TO THE PARTY?** - If you can answer YES to the questions below then this is the job for you! - Do you possess prior retail experience? - Can you lead others in a fast-paced environment? - Are you helpful, passionate, and fun? - Can you inspire and serve others? - Are you adaptable and able to manage change? - Are you results driven? - Are...


  • Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    The Retail Merchandise Specialist oversees the execution and maintenance of all visual merchandising standards and processes across the San Manuel Enterprise. The Retail Merchandise Specialist is responsible for creating visually appealing locations by using their creativity to enhance the aesthetic appeal of window displays, walkways, fixture placement,...


  • Highland, United States Yaamava' Resort & Casino at San Manuel Full time

    The Retail Merchandise Specialist oversees the execution and maintenance of all visual merchandising standards and processes across the San Manuel Enterprise. The Retail Merchandise Specialist is responsible for creating visually appealing locations by using their creativity to enhance the aesthetic appeal of window displays, walkways, fixture placement,...


  • Highland Park, United States Trek Bicycle Store of Highland Park Full time

    **Summary** Hiring an experienced Retail Sales Associate. You will help every customer by discovering their needs and finding the products and services that gives them the best cycling experience possible. You will have a focus on exceeding customer expectations and sales goals. All in a fun, welcoming, and fast paced environment! A passion for cycling,...


  • Highland, United States American Telephone and Telegraph Company Full time

    Enhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connected to the full website experience and protect you from security risks. Enhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connected to the full website experience and protect you...


  • Highland, United States San Manuel Band of Mission Indians Full time

    The Lead Retail Sales Associate thrives on change and is a risk-taker who is highly motivated to make a difference. This position models and leads strategic, catered, and best in class selling behaviors, and assists with maintaining operational excellence for the Retail Department. The Lead Retail Sales Associate works side by side with fellow team members...


  • Highland, United States Yaamava' Resort & Casino at San Manuel Full time

    The Lead Retail Sales Associate thrives on change and is a risk-taker who is highly motivated to make a difference. This position models and leads strategic, catered, and best in class selling behaviors, and assists with maintaining operational excellence for the Retail Department. The Lead Retail Sales Associate works side by side with fellow team members...


  • Highland, United States tapwage Full time

    Job Description Hourly rate ranges from $17.50 - $20.95 per hour and is dependent upon qualifications and experience. Brand - Spirit Halloween The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting the Store Manager in the...


  • Highland, United States Staples Full time

    **Retail Sales Technology Associate** **Function: Retail Locations** **Address: 1931 Skokie Valley** **City / State: Highland Park, IL US** **Date Posted: February 19, 2022** **Type: Part-time** **Permanent / Contract: Regular** **Job Number: 1202343** **Description** Staples Connect is focused on our customer and our community, while empowering you to...

  • Shift Leader

    1 month ago


    Highland, United States Jamba, Inc. Full time

    A Shift Leader is responsible for the overall shift operations, sales performance and execution of brand excellence in a store in the absence of Assistant General Manager and/or General Manager. Shift leaders typically supervise a staff of 1 to 8 tea Shift Leader, Shift Lead, Leader, Operations, General Manager, Restaurant


  • Highland, United States San Manuel Band of Mission Indians Full time

    The Lead Retail Sales Associate thrives on change and is a risk-taker who is highly motivated to make a difference. This position models and leads strategic, catered, and best in class selling behaviors, and assists with maintaining operational excellence for the Retail Department. The Lead Retail Sales Associate works side by side with fellow team members...


  • Highland, United States Yaamava Resort & Casino at San Manuel Full time

    The Retail Inventory Receiver is the heart of the enterprise’s retail stores. This position is responsible for receiving deliveries, tagging, labeling, and moving inventory to its correct location. The Retail Inventory Receiver possesses an extreme sense of urgency, organization and multi-tasking capabilities in order to successfully support the needs of...


  • Highland Park, United States Trek Bicycle Store of Highland Park Full time

    **Summary** **A bit about us** Trek HP is an awesome place to work. We sell only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it...


  • Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    The Retail Inventory Receiver is the heart of the enterprise’s retail stores. This position is responsible for receiving deliveries, tagging, labeling, and moving inventory to its correct location. The Retail Inventory Receiver possesses an extreme sense of urgency, organization and multi-tasking capabilities in order to successfully support the needs of...


  • Highland, United States Yaamava' Resort & Casino at San Manuel Full time

    The Retail Inventory Receiver is the heart of the enterprise's retail stores. This position is responsible for receiving deliveries, tagging, labeling, and moving inventory to its correct location. The Retail Inventory Receiver possesses an extreme sense of urgency, organization and multi-tasking capabilities in order to successfully support the needs of the...