Principal - HR Program Management, Aws Builder
4 weeks ago
8+ years of program or project management experience
- Bachelor's degree
- 5+ years of HR experience as an HRBP, HR Generalist or HR Specialist.
- Demonstrated ability to work cross-functionally with HR, business and technical teams
- Ability to define, manage, and prioritize your own work, juggling multiple projects, possibly with competing deadlines in a fast-paced, often ambiguous environment.
- Excellent written and verbal communication skills - ability to interface at all levels of the organization, specific strength in the ability to structure and write senior level business documents.
The position can be based in beautiful Seattle, WA or Amazon's amazing new headquarters (HQ2) in Arlington, VA. This is a hybrid role (3 days a week in the office) because we believe it is easier to learn, model, practice, and strengthen our culture when we're in the office surrounded by our colleagues.
The AWS Builder Experience Listening and Solutions (BELS) team is looking for an ambitious leader to drive our builder experience solutions agenda In 2021, Amazon established a new leadership principle, "Strive to become Earth's Best Employer." This role will be instrumental in taking that idea and moving it into action for the particular needs of AWS employees (known as builders).
The Principal Program Manager will work with business and Human Resources leaders to identify opportunities to improve builder experience. They will develop simple ways for leaders to find solutions to these opportunities, either existing or new. This aspect of the role drives high ownership, identifies where we can be frugal, and builds trust across AWS teams to maximize the lived experience for builders. Additionally, they will also drive a portfolio of exploratory projects owned by the BELS team itself. These will arise from working back from builder feedback. The team frequently presents strategy and progress to AWS senior leadership.
Key job responsibilities
Program Management - Instill best practices into the BELS program and local builder experience efforts across multiple business units and geographies. Identify opportunities to collaborate and coordinate across silos to optimize the impact on builders.
Project Management - Develop and maintain project plans, identify resource needs, and manage project schedules for the initiatives started by the BELS program team. Collaborate effectively across teams to define strategy, goals, and commitment to timelines and deliverables.
Deliver Solutions - Partner with BELS program leadership to design and implement new or modified solutions to meet builder experience needs; partner with PXT and Business teams on gap analysis, design, and prioritization of critical strategic components.
Support Local Solutions - Build best practice processes and guidelines that provide local builder teams with tools to implement and execute their own builder experience efforts. Generalize learnings from local successes to help scale the impact of positive builder experience interventions.
Measurement - Identify measures to define project progress and measure project impact; confirm return on investment and establish ongoing quality metrics.
Program Governance - Maintain the cadence of business reviews and the Operational Planning process.
Subject Matter Expertise - Develop deep knowledge of builder experience efforts and core builder journeys; provide insights, experience design best practices, and connect builders working on the same issues or problems.
Communication - Own communications (including document writing) to project members and stakeholders on progress, issues, risks, regular status updates, and various white paper analyses.
A day in the life
The Principal Program Manager will work with business and Human Resource leaders to identify opportunities to improve builder experience. They will develop simple ways for leaders to find solutions to these opportunities, either existing or new. This aspect of the role drives high ownership, identifies where we can be frugal, and builds trust across AWS teams to maximize the lived experience for builders. Additionally, they will also drive a portfolio of exploratory projects owned by the BELS team itself. These will arise from working back from builder feedback. The team frequently presents strategy and progress to AWS senior leadership.
About the team
Diverse Experiences
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on
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