Premium Recovery Analyst

Nautilus Insurance Group is seeking a Premium Recovery Analyst to join our team in our Scottsdale, AZ headquarters. This is a great opportunity to start your career with strong, stable Fortune 500 company - Nautilus is a W. R. Berkley company

We work on a four days in office, one day from home schedule.

The Premium Recovery Analyst's primary responsibility is to work directly with the insureds to recover outstanding Premium Audit and Deductible balances in a customer service focused environment.

Additional responsibilities include:

- Support the overall management of Nautilus Premium Audit billing inventory, including ensuring all bills are received by agents, coordinating payment arrangements, track agent collection activities to ensure all deadlines are met as well reviewing files for external collection
- Drive collection of delinquent premium audit and deductible balances while demonstrating a high level of judgment in collecting; balance the need to collect while fostering a strong customer relationship
- Effectively handle high volume of inbound and outbound insured and agent calls
- Partner with insureds and agents to establish payment arrangements to rectify past due A/R balances.
- Effectively use problem solving skills to address and resolve insured premium audit disputes
- Prepare, assign and reconcile audit and deductible files turned over to an outside collection agency
- Perform full-cycle agency account billing, including but not limited to reconciling & allocating cash receipts, processing agent payments, and answering AR inquiries
- Create and monitor monthly reports to present to management
- Interacts with team-members to encourage and foster a positive work environment

**Qualifications**:

- High School diploma or GED equivalent required. 2 years insurance-related experience or training to include basic knowledge of insurance policy and premium transactions is a plus.
- College degree in Business Administration, Finance or Accounting preferred.
- Completion of general insurance courses or general accounting courses preferred.
- Must have a strong customer service background, working in a fast-paced professional environment.
- Must have knowledge and basic proficiency of computer programs in a Windows environment, including Word, Excel and E-mail.
- Sound judgment and decision-making skills.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Ability to handle confidential information.

Pay: $50,000.00 - $60,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Work setting:

- Hybrid work
- Office

Work Location: Hybrid remote in Scottsdale, AZ 85260