Parts Advisor

2 weeks ago


Devon, United States Euro Motorcars Devon Full time

At **Euro Motorcars Devon,** we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At** Euro Motorcars Devon, **we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company.

**What We Offer**
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Flexible Work Schedule
- Saturday Lunches
- Discounts on products and services

**Responsibilities**
- Oversee the parts sales process from start to finish
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner.
- Be able to read and understand the parts catalog when looking up parts.
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level service to internal and external customers.
- Pulls and fills orders from stock
- Maintain a weekly bin checks to ensure accuracy of stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Set up orders for daily shipment, delivery, or pick-up

**Qualifications**
- Have a High School Diploma or equivalent
- Ideally 5 + years experience with auto parts (preferred)
- Are able to work in a fast-paced work environment
- Have strong organizational and time management skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to work scheduled Saturday shifts 8am -4pm on a rotating basis.