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Waitress Position at Toto Cafe

4 months ago

North Judson, United States Toto Cafe Full time

**Waitress Position at Toto Cafe**

**Responsibilities**:

- Greet and seat customers, ensuring a warm and friendly dining experience
- Provide prompt and efficient service, taking orders accurately and delivering them in a timely manner
- Memorize daily specials, menu items, and ingredients to assist customers with their choices and accommodate any dietary restrictions or preferences
- Communicates new promotions and product information to guest
- Inputs orders accurately into the POS system
- Attend to customer needs, such as refilling drinks, clearing tables, and handling any additional requests
- Effectively handles guest complaints and involves the supervisor at the appropriate time
- Collaborate with kitchen staff to ensure smooth communication and efficient service delivery
- Handle cash transactions, including processing payments and providing accurate change
- Maintain a clean and organized work environment, including dining areas and service stations
- Always uphold strict hygiene and safety standards
- Follow cleaning and prep duties
- All other duties as assigned
- Stand for the entire shift and walk for long periods of time without rest or sitting down

**Qualifications**:

- Previous experience as a waitress or in a similar customer service role required
- Excellent interpersonal skills and a friendly, approachable demeanor
- Strong communication skills, both verbal and written
- Ability to work in a fast-paced environment and multitask effectively
- Attention to detail and ability to maintain composure under pressure
- Basic math skills for handling cash transactions
- Availability to work flexible hours, including evenings, and holidays as needed
- Ability to work weekends is mandatory
- Ability to work with Point-of-sale systems

**Benefits**:

- Tips paid daily
- Early close / No late nights
- Work life balance
- A positive and inclusive work environment that values teamwork and personal growth
- Employee discounts in The Toto Café and on merchandise in the store, Richard’s of Toto
- Ongoing training and development programs to enhance your skills
- 401 (k) with company match

**Job Type**: Part-time

Expected hours: 12 - 20 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Employee discount

Restaurant type:

- Casual dining restaurant

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Every weekend
- Monday to Friday

**Language**:

- English (required)

Ability to Commute:

- North Judson, IN 46366 (preferred)

Work Location: In person