Client Service Support Associate

2 weeks ago


Alexandria, United States Nationwide Credit Corporation Full time

Nationwide Credit Corporation is a successful collections agency located in Alexandria VA. We are currently looking for a Client Service Support Associate as a new addition to the Client Service team. Do you enjoy working in fast-paced, multi-tasked environment? If you are dependable, a team player and efficient with incoming and outgoing mail distribution processes, then we may be looking for you We are looking for an individual who is responsible for all incoming and outgoing mail distribution for the organization.

**Specific Duties**:

- Accurately transfer client and consumer faxed information to computer system
- Documentation of bankruptcies into computer system to include client notification requirements and closes.
- Daily entry of client and consumer mail correspondence including responses required and forwarding of escalated issues to appropriate staff
- Manual data entry of new business accounts
- Mail returns and process recalled accounts
- Copy scan, fax and file multiple documents
- Meet deadlines on a consistent basis
- Distribute and process incoming mail
- Review, process and stamp all outgoing mail
- Requesting, processing and mailing of outgoing documentations
- Other duties as assigned

**Qualifications**:

- High school diploma or equivalent
- One year office experience
- A strong sense of teamwork and cooperation with management and coworkers
- Ability to work independently and demonstrate initiative
- Accuracy and completeness of assignments
- Extreme attention to detail essential
- Proficient in MS Windows and Excel
- Collections software experience is a plus

**Pay Scale**:

- $17.00 to $20.00 for full time employees

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Referral program
- Vision insurance

Schedule:

- 8 hour shift

Ability to Relocate:

- Alexandria, VA 22312: Relocate before starting work (required)

Work Location: In person



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